The YMCA St Paul's Group are looking to recruit a Head of Business Improvement to improve performance and impact of YMCA St Paul's Group through providing senior level advice, challenge and support to each business area, elicit and respond to customer feedback and meet all regulatory requirements.

Reporting to the Group Director of Finance you will be key in providing advice to our Executive Team as well as the Board and its sub-committees.

As the Head of Business Improvement your responsibilities will include:

• Providing a strong strategic leadership to enable the implementation and improvement of deliveries aligned with YMCA SPG's values to ensure the best possible results.
• Representing the Association externally; develop and maintain its reputation as appropriate and build effective relationships with relevant stakeholders developing bench-marking relationships both inside and outside of industry.
• Oversee the formulation and delivery of service improvement strategies
• Work with the Executive Team to agree a programme of business improvement projects that support the achievement of the Association's strategic objectives and operational priorities
• Facilitate the translation of business priorities into digital solutions
• Establish and support systems to enable the accurate and timely reporting of Management Information (MI), Key Performance Indicators (KPIs) and bench-marking data
• Lead on development and implementation of YMCA SPG's value for money strategy

The successful candidate for the role of Head of Business Improvement will have:

• Degree level qualification
• Comprehensive knowledge of quality management systems, design and implementation
• Knowledge of risk management methodologies and techniques
• Knowledge of the regulatory requirements of the Regulator of Social Housing (RSH)
• Knowledge of regulated housing and/or charity sectors

If you feel that you meet the criteria above then please contact us now for an application pack.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

The YMCA St Paul's Group are looking to recruit a Health and Wellbeing Manager (Gym & Sports Hall Manager)

The role will be working 40 hours over 5 days, worked on a rota basis to include occasional evenings, weekends and bank holidays.

The Health and Wellbeing Manager will deliver day to day management of health and wellbeing services at site and online. Working under the direction of the Lead Health and Wellbeing Manager and the Lead Group Activity Manager they will manage the delivery of a high quality, innovative, integrated model of health orientated activity for YMCA St Paul's Group housing residents and community based health and wellbeing services. A key focus of the role will be to ensure that the service is meeting its strategic goals and objectives while achieving annual budgetary targets and ensuring consistently high quality provision of service and excellence in customer care.

Duties for the Health and Wellbeing Manager (Gym & Sports Hall Manager)will be

• To and deliver the Centre Health & Wellbeing services plan.
• Responsible for the health and wellbeing team ensuring that enquiries, tours and sales are completed in line with the group's sales processes.
• Identify members at risk of leaving by adopting a proactive approach to retaining members seeking to cancel their membership and drive up overall retention.
• Maximise the hire of the sports areas, studios and rooms by managing the invoicing and payments for this effectively.
• Through the Business Improvement team ensure the highest standards of customer care are maintained and any improvements identified and resolved.
• Resolve any complaints or queries from members that cannot be resolved directly by the health and wellbeing team.

The successful candidate for the role of Health and Wellbeing Manager (Gym & Sports Hall Manager) will have:

• Advanced Gym Instructor (NVQ Level 3 or equivalent) or above in a Health and Fitness related qualification that is recognised by REP's or CIMSPA
• Experience of managing people and coordinating health and safety, processes, procedures and checks

Please contact us for more information

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

The YMCA St Paul's Group are looking to recruit a Receptionist to work at the Hampton Pool.

You will be required to work 7 hours per week a rota basis, including evenings, weekends and public holidays.

Your role will be to provide a warm welcome and information on Centre and Association services to the public, guests, members as well as to any telephone and email enquirers. To assist the smooth running of the Centre, particularly controlling 'people traffic' in the reception areas and to provide admin support to the Centre.

As the Receptionist your duties will include:

• Be responsible for welcoming all persons arriving at the building, providing information on services / facilities available and for passing enquiries on to other staff as appropriate.
• Inform potential member and service users of memberships, promotions and available facilities; conduct tours of the facility.
• Complete manual and computerised records relating to membership, and bookings of facilities.
• Maintain accurate receipting and accounting of all monies and credit transactions taken whilst on duty, checking floats and reconciling till at end of shift.
• Ensure that the Reception area is tidy, welcoming and that information displayed is up to date at all times.
• Sort and distribute post

Please contact us for more information.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Our client the YMCA St Paul's Group are looking to recruit an interim HR Business Partner to start immediately.

The HR Business Partner (HRBP) is an internal consultant providing empowering business support and generalist HR expertise in line with the employee lifecycle and across all business areas as assigned in conjunction with the Head of Human Resources.

As the HR Business Partner your role will include:

• Collaborate with HR Shared Service colleagues and managers as appropriate to revise relevant policies and practices and ensure a consistent high standard of recruitment and on-boarding of staff is aligned to the Charity's brand and culture.
• Work with the Head of Human Resources and with other HR colleagues, they will be responsible for providing generalist HR interventions across designated business areas
• Provide informed specialist advice and guidance on employee relations across the entire employee life cycle.
• Support line managers to undertake independent investigations and produce quality reports, and outcome letters.

The successful candidate of the role of HR Business Partner will have:

• In depth knowledge of Employment law
• Chartered Member of CIPD, L5 qualification or equivalent educational achievement, or evidence of working towards achievement of the qualification. (We will consider relevant work experience that demonstrates knowledge acquired to required level)
• Knowledge of current thinking in HR issues and trends and evidence of continuous professional development
• Considerable experience working within an HR team as a generalist advisor or Business Partner gained within a complex organisation with multiple stakeholders
• Proven track record in successfully managing a range of complex employee relations issues

If you feel that you meet the criteria above then please contact us now

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

The YMCA St Paul's Group are looking to recruit a Duty Officer based in Kingston to provide a welcome and information point to all visitors, guests, members and telephone callers to the Association, and to assist Duty Staff in the management of the centre, particularly controlling 'people traffic' in the reception area.

Applicants must have

• Experience of cash handling, credit card transactions and reconciling tills
• Experience of working in an environment providing a service to the public and customer care experience
• Experience of dealing with emergencies, challenging situations and people
• Understanding of child protection and adult safeguarding issues, and Association procedures
• Hold or willing to work towards being a qualified First Aid Appointed Person

Please contact us now for more information

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Finance Business Partner - Asset Management

Location: St James House, Surbiton but may occasionally be required to work from any other YMCA St Paul's Group site.

Contract: Permanent; Full-time, 40 hours per week.

Salary: £38,000 per annum

Closing date: 22nd July 2021

YMCA St Paul's Group (SPG) is the largest YMCA in Europe and a leading provider of supported housing in London and beyond, providing a safe place to stay to about 1,200 young and vulnerable people each night.

• We provide housing and support to those in need of a place to call home and support them with services that empower them to build a positive future.
• We support children, young people, and families to be safe, healthy, connected, and confident.
• We bring people together by encouraging them to be healthy, physically and mentally.
• We help nurture an environment where people of all faiths and none have the opportunity to understand and express the love of God.
• We empower our residents, staff, and users by providing them with excellent service and welcoming properties where they can thrive.
• We enable the Charity to respond to the future with an equipped and empowered workforce that is flexible and agile.

The vision of YMCA St Paul's group is to empower young people by providing the resources and support so they can thrive. We wish to create inclusive, active, and healthy communities where everyone can flourish.

Our approach is informed by our Christian faith and we work with fellow community collaborators to see this vision realised. Our core values underpin the way that we deliver our work and our aim is to create an inclusive culture where our staff, residents, and customers feel a sense of belonging and are able to be their authentic selves.

We welcome everyone, strive for excellence in all we do, inspire hope in others for what they might achieve and strive to grow and develop both people and places.

About the role

As a member of the Finance team, to assist in the production of timely and reliable monthly management accounts, together with such accounts, statistics, and other information as are required by regulatory and statutory authorities, and provide high-quality financial information to Senior Managers and budget holders, whilst continuously looking for ways to improve business performance across the Association.

Applicants should have:

• AAT qualified or ACCA/ACA/CIMA (part) qualified
• Numeracy skills and an ability to understand, analyse and manipulate complex information and data.
• Experience in management accounting and budgeting
• Experience with market-leading finance systems e.g. Sage, Sun Accounts, Microsoft Dynamics, Brixx, etc.
• Strong MS Excel and Word skills
• Able to work independently and proactively, with the ability to consult wherever necessary

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

The YMCA St Paul's Group are looking to recruit a Deputy Childcare Coordinator to work as part of the Children and Family Work Department providing a programme of school holiday activities and care for children.

As the Deputy Childcare Coordinator your duties and responsibilities will be:

• Provide a safe and stimulating environment for the children through a range of appropriate activities, ensuring that they are age appropriate
• Develop and maintain good working relationships with all children in the holiday play scheme.
• Take an active role in activity planning and preparation of the play provision.
• Ensure that behaviour management strategies are consistent with those of the organisation.
• Relate to, and communicate effectively with parents and carers regarding the setting and care of their child.
• Creating a welcoming and happy environment for all by helping to ensure that WPD rules are implemented and appropriate behaviour maintained
• Promptly dealing with anything of an unusual or serious nature reported by the play workers
• Club equipment is adequately maintained and cared for and to take part in a regular programme of cleaning and tidying equipment and storage areas
• Provide a variety of creative and appropriate play activities, by planning, together with other staff and the children, varied activity programmes
• Encourage the play space to be freely chosen and personally directed by the children themselves; incorporating the play work principles into daily operations.
• Support children by displaying positive behaviour and taking the time to build relationships with each child in WPD's.
• Dealing with accidents appropriately by ensuring that first aid is administered and accident details recorded in the accident file and reported in full to the parent/carer and logged onto smartsheet
• Build relationships with parents/carers encouraging involvement in the club and promoting positive staff/parent relations through regular communication, giving feedback on their children and issuing and collating customer satisfaction questionnaires.
• Keeping daily registers and maintaining children's records

The successful candidate will have:

• NVQ level 3 in Play work (or equivalent)
• Knowledge of health, safety, Safeguarding and welfare issues concerning children
• Understanding of OFSTED inspection requirements
• Knowledge of Computer systems including Word, Excel (or equivalent)
• Previous experience of providing care for groups of children of primary school age
• Previous experience of providing play activities for groups of children of primary school age

Please contact us for the details to apply.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

The YMCA St Paul's Group are looking to recruit a Holiday Playscheme Worker to work 40 hours per week 8.30am to 5.30pm Monday to Friday during the School Holiday Time only.

As the Playscheme worker your role will be to work as part of the Children and Family Work Department in providing a programme of school holiday activities and care for children.

Duties will include:

• Provide a safe and stimulating environment for the children through a range of appropriate activities, ensuring that they are age appropriate.
• Develop and maintain good working relationships with all children in the holiday play scheme.
• Take an active role in activity planning and preparation of the play provision.
• Ensure that behaviour management strategies are consistent with those of the organisation.
• Relate to, and communicate effectively with parents and carers regarding the setting and care of their child.
• Help promote effective teamwork in conjunction with other staff and volunteers.
• Take an active role in activity planning and preparation of the holiday play scheme.
• Able to proficiently use IT systems, including working with databases, Microsoft office, email, internet
• Attend all relevant training and development programmes. This is to include food handling, paediatric first aid and child protection
• Attend all relevant cross departmental, and Corporate Office meetings as and when required.
• Adhere to the Children and Family Work Department's Policies and Procedures.
• Undertake all duties with regard to the Association's Equal Opportunities and Diversity Policy and other policies and procedures adopted by the Association.
• Undertake any other duties as requested by line manager

If you feel interested in the post then please get in touch for the details to apply

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

The YMCA St Paul's Group are looking to recruit a Duty Support Officer in Hayes to work 20 hours per week Monday to Friday from 2pm to 8pm.

Support Tasks Relevant to this Post

• This includes advice, advocacy and liaison, emotional support and general counselling, help in gaining access to other services, help in establishing personal safety and security, supervision and monitoring of health and well-being, help in maintaining the safety and security of the accommodation, advice and support in relation to repairs and improvements to the accommodation, liaison and advocacy support from the same ethnic group, security support related to racial harassment.
• Ensure that residents are aware of Health, Safety and Security Policies and Procedures, deal with Health, Safety and Security issues raised by staff members or residents, ensure that residents understand the Procedures for reporting abuse or neglect, deal with abuse or neglect issues raised by residents, ensure that residents are aware of the Association's equal opportunity, Anti-Discriminatory Practice and Harassment Policies, ensure that residents are aware of the Association's Complaints Procedures, encourage residents to use the Complaints Procedures, deal with complaints from residents.

• Ensure that the premises are secure and entrances are locked at appropriate times, monitor movement of residents in and out of the building and check the visitor's list to ensure all guests leave the premises at appropriate times, regularly patrol the premises (at least three times during the shift), ensure that the House Rules and Licence Agreement are adhered to, especially in relation to loud noise and disturbances.
• Check the CCTV monitors regularly, answer the telephone and relay calls or take messages, induct new residents, enter any maintenance defects on the Housing Management System. Respond to any emergency cleaning requirements whilst on shift, record all incidents and disturbances in the Incident Book, report accidents / injuries in the Accident Book, deal with any emergencies, which may occur during the shift and call the relevant services and Housing Manager if required, respond to fire alarms in accordance with YMCA Procedures.

Please contact us now if you wish to apply.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

The YMCA St Paul's Group are looking to recruit a Nursery Manager to work Monday to Friday 9am to 5pm.

The main purpose of this role is to manage YMCA St Paul's Group Jumpers! Nursery on a daily basis and the continuous development of any new nursery provision. To be successful in this role we are looking for someone who will oversee the curriculum at Jumpers! Nursery, ensuring it is creative, stimulating and fun whilst ensuring it facilitates the intellectual, emotional, physical, social and where appropriate, spiritual development of each child. This role is part of the Nursery team within the Children, Youth & Families department.

Responsibilities and duties include:

• Maintain and develop the nursery curriculum in line with Early Years Foundation Stage 2017
• Be responsible for the safety and well-being of each child whilst on YMCASPG premises during nursery hours
• Manage the Jumpers! Nursery team effectively to ensure excellent quality of service delivery through a highly motivated and skilled team
• Assist the Early Years and Childcare Manger in the setting and monitoring of budgets for nursery
• Ensure the nursery meets the required health and safety standards

Applicants should have:

• Experience of managing a nursery
• Experience of liaising with external partners (including Ofsted)
• A minimum Level 4 Qualification in Childcare
• Knowledge of Childcare and Child development with under 5's
• Ability to communicate with children, parents and carers
• Curriculum planning skills to meet the EYFS (or equivalent)
• Ability to form effective trust based relationships with children and parent / carers

If you feel that you meet the criteria above then please contact us now.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

The YMCA St Paul's Group are looking to recruit 2 Receptionists to work 20 hours each over 5 days a week including Weekends and Bank Holidays.

The post holder will deliver consistently high-quality customer service throughout the organisation; providing an excellent service experience and 'one-stop-shop' provision for residents and other YMCA visitors. As a central point of contact for all customers, will be responding to various queries, providing information and holistic support in an open and honest way.

Applicants should have:

• Knowledge of computerised tills, booking systems
• Knowledge of office systems and procedures
• GCSE in Maths, English, and Science (or equivalent)
• Excellent command of English language and clear understanding of professional boundaries
• At least 2 years of experience of working in a customer service environment, Facilities or Estates team
• Experience of working with a vulnerable group of people, including those affected by substance misuse and mental illness
• Able to identify potential health & safety hazards and to take appropriate action on these

Please contact us now for an application pack.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

The YMCA St Paul's Group are looking to recruit a Assistant Key Worker on a fixed term contract until May 2022.

The post will be 40 hours per week on a shift pattern rota that changes each week, including evenings, weekends, and bank holidays.

To be successful in this role, you will provide a warm welcome and information point to all residents, guests, members as well as to any telephone and email enquirers to the Association. To assist the smooth running of the centre, particularly controlling people traffic in the reception areas and to provide support to the Centre.

Responsibilities include:

• welcoming all persons arriving at the building, providing information on services/facilities available, and passing enquiries on to other staff as appropriate.
• maintain accurate receipting and accounting of all monies and credit transactions taken whilst on duty, checking floats and reconciling till at end of shift.
• Undertake bookings and fee receipt transactions for Health & Well-being and Family Work Departments, Release counsel (membership, classes, fitness, and childcare).
• operate the switchboard, take, and pass on messages as required.

Applicants should have:

• Experience of cash handling, credit card transactions, and reconciling tills
• Experience of working in an environment providing a service to the public
• Good IT skills
• Good numeracy skills
• Knowledge of Health and Safety

Please contact us now for an application pack

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.