Job: Auditor - Domestic ( Monitoring Officer)
Location: North London
Hours: Monday - Friday 7am - 3pm
Contract: Temporary 3 months
Rate: Band 4
An exciting opportunity has arisen for a monitoring officer to join the Soft Services team. The post holder will work with a small monitoring team, and will be responsible for the efficient auditing of Domestic Services on site across clinical areas, wards and public areas. The post will involve working with senior staff both clinical and non-clinical to monitor the performance of services against contractual service level agreements and specifications.
Carry out Quality Audits of cleaning standards and observe cleaning practices across all wards and departments within the Trust. Identify any non-compliance and liaise with service providers to ensure rectifications are completed in a timely manner.
Communicate verbally with service providers both in person and by phone and via electronic mail ensuring an effective exchange of information about standards of service provided and the needs of the service user.
Identify and report any potential risks within the working environment e.g. pest sightings or building environment faults.
Proactively support the continued improvements of cleanliness and appearance of the hospital environment.
Assist the accommodation team with the allocation of residential accommodation to staff and visitors according to operational policy.
Assist with the management of the contracted services - pest control, window cleaning and hygiene units.
Follow policies and procedures in relation to Infection Control, dress code and Health & Safety.
Maintain accurate and complete records.
Keep the monitoring software data up to date.
Maintain and develop own competence for the Monitoring officer role.
Qualifications Maths and English grade 4 - 9
Cleaning qualification (experience)
Experience of working within cleaning services
Experience of working within cleaning services within a healthcare setting
Skills an Values
Experience of working with the public
Good communication skills
Experience of using electronic devices and computer software
Experience of working within customer care services
Knowledge of the National Cleaning Standards
Experience of working within a diverse workforce
Ability to work as part of a team
Be flexible to meet the needs of the service
Experience of working in a health care environment
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.