Customer Service Adviser

Job description

We have a current opportunity for a Customer Service Adviser on a temporary basis for a period of around 3 months. The position will be based in Selkirk and will be an office based role.

The main duties of the role will be:

1. To act as the first point of contact for all customers
2. Assess and resolve enquiries, requests and complaints received from customers from a variety of channels, including email, telephone calls, face to face and letters,
3. Maximise the use of ICT to provide routine reports information
4. To deal with any administration relating to Solutions Team processes
5. To facilitate meetings by booking rooms, arranging catering and preparing

To be considered of rthe role you must have:

• Experience of working in a dynamic team in a fast-paced customer facing office environment
• Excellent people skills with a proven ability to interact effectively with customers and colleagues positively and sensitively
• Good numeracy, communication and IT skills experienced in the use of Microsoft Office packages - Word, Excel, PowerPoint, and Outlook.

The organisation are keen to get someone started in the position ASAP so if you are interested please apply straight away.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.