Customer Services Representative

£19000 - £20000 per annum
Glasgow
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Job description

I am recruiting for the role of a Customer Services Representative on a permanent basis based in Glasgow.

The Customer Services Representative has overall responsibility for delivering first class customer services to the customers and visitors and ensuring their business needs are met. The role will be extremely varied and you will be expected to handle multiple tasks.

Main duties include:

  • Handle day-to-day 'front of house' reception duties
  • Answer switchboard and maintain information on calls received
  • Communicate and liaise verbally and in writing between customers/suppliers/visitors/enquirers
  • Prepare meeting rooms and service of refreshments
  • Handle all customer/visitor enquiries with courtesy
  • Keep the reception and all common areas/rooms clean and tidy at all times
  • Order and maintain relevant office supplies for effectiveness of personal duties
  • Ensure all Health & Safety elements are managed
  • Perform relevant daily/weekly checks to ensure agreed standards are met and maintained
  • Handle all general filing, word processing, delivery notes and purchase orders and any other administration or reporting
  • Handle Direct Debit processing, Petty Cash reconciliation and check delivery notes against supplier invoices

To be considered for this excellent opportunity, it is essential you:

  • Possess positive customer relationship skills
  • Have previous experience in an administration role
  • Have working knowledge of Microsoft Office
  • Have an interest in learning about commercial business environments and general finance
  • Are a confident communicator

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Contact

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Jaymilee McKechnie
Business Manager
Government Team
Glasgow
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