Housing Advice & Homeless Prevention Officer

Job description

Are you a Housing Advice and Homelessness Prevention Officer looking for work in Hillingdon?

Morgan Hunt's Public Sector and Government client based Hillingdon in is looking to recruit a Housing Advice and Homelessness Prevention Officer to deliver customer focused, professional and effective housing advice. Along with homelessness prevention & statutory homelessness assessment to meet the council's targets and duties.

This temporary assignment will run for three months initially with a view to extend and has been deemed inside of IR35.

Ideally, the successful candidate will have the ability to:

-Assist in the induction and training of peers and new employees.
-Collaborate with your team to ensure a smooth operation of our services.
-Deliver professional, responsive, and individualised housing advice to residents.
-Uphold our Customer Care Standards, putting our residents first.
-Empower residents to independently assess and manage their housing situation.
-Provide housing advice and assistance to potentially homeless clients.
-Assess and determine applications from homeless households.
-Maintain timely, high-quality case work records and reports.
-Stay updated with housing legislation, policy, and procedures.
-Represent the service in meetings and committees as required.
-Contribute to housing strategies and related projects.
-Detect and prevent fraudulent applications for housing assistance.
-Investigate complaints and ombudsman inquiries when necessary.
-Advise on a range of housing options, promoting self-service and independence.
-Work to transition clients from temporary accommodation to sustainable housing.
-Develop relationships with private sector landlords and property owners.
-Collaborate with various teams and services to provide a seamless experience.
-Provide expert advice on security of tenure.
-Proactively manage complex cases to prevent crisis homelessness.
-Build effective working relationships with other services.
-Investigate and discharge the homeless duty where necessary.
-Contribute to team plans and development of procedure manuals.Actively support the effective management of the department's budget.
-Identify cost-effective changes in working methods.
-Contribute to service improvement initiatives.
-Identify and suggest improvements to enhance service efficiency.
-Deliver agreed Team Plans.
-Reduce the use of temporary accommodation.
-Procure private rented accommodation.
-Support residents into alternative housing.
-Complete prevention case decisions within 56 days.-
Maintain quality service levels.

To excel further in this role, you should have:

-Experience in housing advice, case work, and multi-disciplinary working.
-Knowledge of housing needs, policies, and legislation.
-Excellent communication, negotiation, and conflict resolution skills.
-Proficiency in data management and ICT tools.
-Positive attitude and commitment to change.
-Ownership of personal development.
-Effective team player.
-Excellent communication skills.
-Commitment to customer care.

Therefore, if you are looking to work as a Housing Advice and Homelessness Prevention Officer for a Public Sector and Government client based in Hillingdon and you want to make a real positive impact on the lives of vulnerable individuals and families in need of housing advice and homelessness prevention, please contact the team with an up to date CV.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.