Conference and Events Assistant

Job description

Morgan Hunt is currently working with a membership body based in Central London in search for a temporary Conference and Events Assistant.

The role offers a hybrid working style with 2 days a week from office.

The position will play a key role in assisting the conference and events team and being the point of contact to help deliver excellent customer service.

Role: Conference and Events Assistant

Contract: Temporary

Pay: £18 per hour umbrella

Location: Central London, hybrid working minimum 2 days a week from office.

Key responsibilities of the new Conference and Events Assistant:

• Handle customer enquiries by email and phone for all events, ensuring queries are handled professionally, politely, accurately and in a timely manner.

• Maintain all aspects of the customer online event booking process. This includes making sure the end-to-end process is as smooth as possible and that delegates receive the right information at the right time e.g. email confirmations, receipts and event information.

• Update and maintain accurate delegate records in our events platform and CRM in line with the organisation's Data Protection Policy.

• Provide general administration support to the Education and Events Team

• Support the promotion and marketing of the organisation's events to target audiences. This includes email marketing, updating the organisation's website, data management, social media, and exploring new marketing channels.

• Support the Education and Events Team with delivering events, online or face to face.

• Update delegate number reports weekly; support the collation and management of event feedback.

Previous experience of the new Conference and Events Assistant:

• Experience or ability to handle complex customer queries with professionalism, precision and speed

• Confidence organising and maintaining accurate digital records
  
• Confident and professional oral and written communication
  
• Proactive and constructive approach to problem-solving
  
• IT experience, including MS Office (or related software), databases and social media

This role offers a September start date, and interviews are due to commence within the next week. If you are and experienced Events professional and have got experience in the membership sector then please apply as soon as possible.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.