Refine Your Search
Refine Your Search
This job is no longer available.
You can view related vacancies or set-up an email alert notification when similar jobs are added to the website below.

Mental Health Triage Worker


Job Description

Mental Health Triage Worker

Location: Brixton

Assignment: 3 months (Opportunity to apply for the permanent position)

£13.50 holiday pay = £15.13 per hour

Monday to Friday 09:00-17:00, 37.5 hours a week

Our prestigious social care client is on the lookout for someone with a passion and thorough understanding of mental health. The public\'s mental health is at the top of the social agenda, with many suffering over the last couple of years, we now need people with mental health support backgrounds to come to the forefront and support the many people out there who need it.

This fantastic role gives you the opportunity to help those who are suffering find the right support that they need. As mental Health triage worker you will be supporting clients based in Lambeth, speaking with them over the phone assessing their mental health through thorough assessments with the aim of referring them to the right support network.

The clients you will be supporting are individuals who suffer from varying degrees of mental health. Mostly anxiety, stress, paranoia, and others of similar examples but in some cases, there will be times where you speak to clients who are of high risk. As mental health triage worker you must be able to recognise the indicators and conclude with certainty, what support they require, then informing them where they can get that support from

The role:

You will be carrying out triages, writing up the notes and referring to the appropriate network. So, you will need to look at the commission\'s initial assessment - which is the first contact who referred them to you. It is not as thorough but is normally correct - obviously, the triage is a far more thorough and conclusive analysis on the client so bear the initial info in mind but ultimately as the mental health triage worker you will need to make your own conclusion.

The triage has a set number of questions (5). You will determine from this where they need to be referred and what type of support they need, you may even need to google support agencies available to the client\'s individual circumstances so you need to be able to think on your feet and be proactive but there is also a list of agencies that you can signpost to that the service already uses.

You do not hold caseloads in this role, it is thorough, efficient assessments. You must be a good listener, being able to take out info which you need to refer them to the necessary support networks

To apply for this role, you must:

  • Have a good standard of both written and typed communication, the role is quite admin heavy as the write ups are detailed
  • Be able to write up your notes efficiently and pick up the pace of the role quickly
  • Have excellent time management, and organisation skills. You need to be strict with your time, spending 20-30 mins max with people on the phone to hit your target of a minimum of 4 triages per day
  • Be able to work from an excel sheet, this is where you pick up the referrals from, everything is recorded there, including notes, triage appointments, initial assessments, and client information
  • Possess high a good standard of IT skills as you will be working across two systems
  • Be able to work to targets
  • Be able to recognise risk! This is crucial, risk is what this service is all about so you will need a strong background in carrying out needs and risks assessments to be successful in this role
  • Be able to use and access Microsoft teams as this is where meetings will take place and the induction will be conducted. It is how interviews will be conducted
  • Be able to use your initiative and learn fast.
  • Be able to go into the office in Brixton to cover the admin team, if two or more of the administrators are off at one time, our social care client has said this is unlikely to occur

It would be great if you have any knowledge on the following, but it is not essential:

  • Have experience using EPJS system - electronic patient journey system
  • Possessing your own laptop would be the preference as this would mean you can start the induction process straight away whilst waiting for the work laptop and mobile to arrive

This is a fantastic opportunity to support those who really need it, if you feel that you have the ability and passion that this role clearly needs, apply straight away, roles like these do not stay available for very long!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

  • Health & Safety Manager

    We have an exciting opportunity for an experienced Health and Safety Manager to join our Trust. 

    Under the annual NHS Standard Contract and Health and Safety at Work etc. Act 1974 the post holder is responsible for ensuring the Trust meets all the required health & safety management arrangements. 

    The post holder will identify trends and analyse underlying factors in order to reduce the number of safety related incidents. Outcomes of investigations and incidents to be reported to the Health and Safety Committee and escalated through the assurance process to bring high risk issues to the attention of the Trust Board,

    Main duties of the job

    As Health and Safety Manager you will:

    Lead on the advice and support for managers to comply with their health and safety legal responsibilities. 

    Be the lead point of contact with the Health and Safety Executive Inspectors in terms of actioning any enforcement notice recommendations, challenging and interpreting enforcement action and ensuring any such recommended actions are implemented across the Trust in a timely and robust manner.

    Have excellent judgement skills to formulate solutions to gaps identified in the health and safety planning process, making recommendations for the best course of remedial action where necessary.

    Develop long term strategic plans for safety issues which impact across all services requiring support from the Executive Team.


    If you're interested in applying please follow the link!/job/v5863520?_ts=1591829

  • Assistant Director of Estates and Capital Projects

    We are looking for an enthusiastic and motivated person to join us as an Assistant Director of Estates and Capital Projects.

    Reporting to the Director of Estates and Facilities you will have responsibility for the Estates Operations and Asset Management functions across Kent Community Health NHS Foundation Trust. You will act as 
    senior leader and line manager for the Estates and Facilities Department, having overall responsibility for property, estates, construction and maintenance. 

    KCHFT operate from a vast number of sites across Kent, parts of East Sussex and London. The Estates & Facilities department aims to deliver a quality service across a range of duties.

    Main duties of the job

    The successful post holder will be responsible for the planning and delivery of estate and capital schemes to ensure the delivery of high quality health care, value for money and efficiency in use of resources.

    You will act as a senior leader and line manager for the Estates and Facilities Department, having overall responsibility for property, estates, construction, maintenance.

    In addition, you will provide update reports to the Director of Estates and Facilities on key Estate initiatives and you will resolve highly complex and sensitive issues which may conflict with the aims of the Estates Strategy and overall Trust aims and objectives. 

    If you're interested in applying please follow the link!/job/v5754074?_ts=1574644

  • Restore Practitioner
    • Do you dare to care?
    • Do you have the skills, resilience and commitment to work with children who are on remand or sentenced to time in custody?
    • Do you want to support children to develop their life skills as well as their emotional, social and cognitive abilities?
    • Are you passionate about transforming the lives of the most vulnerable children?
    • Do you want to be part of a revolution in youth justice?

    We are offering a hugely exciting opportunity for people with both personal and professional experience of working and engaging with vulnerable children to join our team of Restore Practitioners.

    Restore Practitioners are our key frontline residential staff at Oasis Restore, the first Secure Academy Trust in England to educate children in custody. The school is all year-round, offering 24/7 integrated and therapeutically informed education, health and social care, and is due to open its doors to children in Spring 2024.

    Oasis Restore represents a revolution in youth justice: an opportunity for children within the criminal justice system to experience a restorative environment that creates the potential for them to thrive both now and for the future. Restore Practitioners will build and model healthy and trusting relationships with children that enable them to feel safe, learn and reach their full potential.

    Your role as a Restore Practitioner is a commitment to improving the outcomes of vulnerable children through bringing your dedication, energy, warmth, resilience, and skills to their care. Restore Practitioners will work in teams based in each of the 12 residential flats at Oasis Restore, taking primary responsibility for the children living in this flat and working within an inter-disciplinary team around each child.

    You will benefit from a comprehensive system of training, supervision and reflective practice designed to empower you in your work individually and as a team, allowing you to connect with colleagues about your experience of the work to enable you to give your best and effectively support children and meet their needs. You will work within a team which includes experienced social care managers and therapists as well as working with teaching staff to support the children’s engagement in education and wider school activities. You will play an active role in the school’s enrichment programme, delivering sessions which promote the development of the whole child.

    We are looking for people who understand that a foundation of trusting and caring relationships with clear boundaries is the key to enabling children to learn and develop. You will need to have the enthusiasm, resilience, and commitment to offer this to all of the children at Restore. You will be someone who cares about developing yourself and others, who brings a readiness to get involved, to take up responsibility and authority, and to bring yourself to the work in a whole-hearted, fair, and professional manner.

    You will be passionate about making a difference to children’s lives, empathetic in your approach to them and to your colleagues, patient, hopeful, forgiving, and able to behave with a curious mindset in your approach. You will have integrity, respect for others and their different life experiences and backgrounds and will understand and be able to maintain professional relationships and boundaries and have an unwavering commitment to child safeguarding. You will be dedicated to finding a way through, and never giving up.

    Our Academy

    Oasis Restore is the country’s first secure school that is a proof-of-concept policy initiative funded by the Ministry of Justice (MoJ).  Oasis Restore’s mission is to transform the life chances of children aged 12-18 years in the criminal justice system through delivering psychologically informed, integrated practice that centres on trusted, safe relationships between staff and children. Oasis Restore is a learning community that embeds hope, stability, and opportunity for children beyond the secure school. 

    Our offer to you

    As a newly established subsidiary of the Oasis Charitable Trust, you will enjoy the benefit of being part of a national organisation that aims to support all staff to reach their full potential and a once in a lifetime opportunity to create, develop and grow a new collaborative and innovative values-based organisation. As well as this you will also benefit from the following opportunities:

    • A mixture of one to one and group reflective practise, coaching & supervision sessions as well as regular line management.
    • Experience an Appraisal policy that decouples pay and performance. An elected staff forum to listen to, and act on staff feedback (this will be set up in 2024).
    • Access to the Local Government Pensions Scheme (a competitive, defined benefit pension scheme)
    • 33 days annual leave including bank holidays, rising to 35 days after two years.
    • Subject to meeting basic eligibility criteria, be entitled to up to 8 weeks full-pay and 18 weeks half-pay paid maternity/adoption/shared parental leave (based broadly on the NHS Employers scheme).
    • Subject to meeting basic eligibility criteria be entitled to up to 3 weeks fully paid paternity leave.
    • Paid time off to attend antenatal appointments (those staff who are either pregnant or whose partner is pregnant)
    • Have a structured and bespoke induction training plan plus a training offer bespoke to our context leading to a level 4 qualification in the therapeutic care of adolescents.
    • Receive the same offer of sick leave pay (based broadly on the length of service framework in the national ‘Green Book’ framework) from Day 1 of employment.
    • Up to 5 days discretionary paid compassionate/emergency/general leave plus further discretionary unpaid leave.
    • Up to 4 weeks paid parental bereavement leave plus up to 5 days paid bereavement leave for the death of other specified close relatives.
    • Blue Light Card (subject to meeting their eligibility criteria)
    • Expenses and travel costs incurred as part of the working day (as appropriate, not including travel to work)
    • Access to an eye care vouchers scheme, season Ticket Loans, a cycle to work scheme and free car parking.
    • We are in the process of setting up a new employee health care cash plan and employee discount scheme.


    Closing date: Wednesday 10th January 2024 (9am).

    Start Date: Spring 2024.

    Assessment Day: Saturday 20th January 2024 (London or Kent, TBC)