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Emergency Services Centre (ESC) Assistant
< JOB LISTINGJob description
Morgan Hunt currently require an Emergency Services Centre (ESC) Assistant for Council based in Suffolk
Pay Rate: £11.44ph PAYE WTR £1.38 = Total £12.82ph PAYE
Hours: 37hrs - Mon to Fri (Office Hours)
Location: Suffolk
Duration 6 months on going contract.
Background
We are looking for a highly motivated individual to join the Emergency Services Centre (ESC) team as an ESC Assistant. You will work in a busy Control Room as part of a dedicated team.
The Role
The ESC Assistant needs to be well organised with an excellent telephone manner and will provide strong administrative support to the service area and management team. You will deal with customers, internal departments, and external agencies on a daily basis.
You will use various computer systems in the course of your work.
The ESC's main areas of operation deal with;-
- Monitoring of closed-circuit television (CCTV)
- Co-ordinating response to the Home Emergency Alarms Response Service (HEARS)
- Taking out-of-hours calls from members of the public and external bodies.
Day to Day
You will be based at the main Council Offices and will largely be dealing with all the administrative tasks relating to the HEARS service.
About You
You will be enthusiastic and reliable and educated with Maths and English qualifications.
Previous experience of an administrative role is essential with significant call handling experience.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
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Andrew
Okuoma
Business Development Manager
Housing Recruitment Team
London
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