Service Desk Analyst

SIMILAR JOBS

• Senior FPGA Firmware Engineer

  £60000 - £65000 per annum

  The Midlands, Hybrid working

  Technology

  Technology

  Permanent

  Morgan Hunt are currently recruiting for a Senior FPGA Engineer on a permanent basis, on behalf of our client.
  
  Salary: Up to £65K
  
  Location: Bristol, Birmingham, London, Aldershot, Epsom, Cheltenham.
  
  Working Model: Hybrid, no set days in the office.
  
  As part of an established business, you\'ll keep people connected, critical businesses running, and advanced communication networks safe. The Senior FPGA Engineer plays a vital role in solving the organisation\'s biggest challenges. You\'ll get involved across the entire lifecycle, developing, delivering, and supporting bespoke solutions. You will have the opportunity to work on a wide variety of projects. The nature of our systems development projects may require some time working on client sites.
  
  Experience & Skills:
  
  

  • Either hold a degree in a relevant STEM subject or have proven and demonstrable work experience within a relevant area.
  • Have significant experience in collaborating with cross-functional teams to capture and analyse customer requirements to define FPGA specifications and requirements.
  • Have significant experience of designing FPGA solutions following industry best practice using hardware description languages.
  • Be experienced with at least one FPGA development tool suite.
  • Be experienced in optimising FPGA code for maximum performance and efficiency.
  • Be capable of debugging FPGA designs.
  • Have experience of conducting system integration and validation testing.
  • Be comfortable producing reports and technical documentation to a high standard.
  • Be a strong collaborator, able to work effectively in a small team where frequent communication is essential.
  • Be pro-active and a self-starter, able to work independently where necessary.
  • Stay up-to-date with the latest FPGA technologies and best practices.
  • Experience developing high integrity systems to comply with standards (e.g., DO-254) would be advantageous but is not essential.

  Duties Include:
  
  

  • Develop FPGA solutions and prototypes, working independently or in small teams.
  • Work closely with other engineering disciplines to deliver complex solutions.
  • Engage with clients, stakeholders, and Product Owners.
  • Support the growth and improvement of the FPGA development capability.
  • Mentor junior staff to aid their development.

  
  
  

  Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual\'s skills, qualifications and abilities to perform the relevant duties required in a particular role.

  

• 2nd Line Support Engineer

  £254 - £360 per day

  Hybrid working, The Midlands, Work from home

  Technology

  Technology

  Contract / Interim

  Morgan Hunt is working with a reputable public sector organisation to recruit a 2nd Line Support Engineer on a contractual basis. This position can be worked through a hybrid model and will be based in Birmingham.
  

  You will be an experience IT support Specialist. The ideal candidate will be well-versed in supporting medium-sized organisations, bringing in-depth expertise across a range of platforms and tools, from Microsoft Endpoint Manager (InTune) to Office 365 Administration. This role will be key in supporting the organisation through a period of transition to an outsourced provider as well as key to the growth of the organisation.

  The role:

  • Provide top-tier IT support tailored to the needs of medium-sized organisations.
  • Troubleshoot and resolve IT issues promptly, ensuring minimal disruption to operations.
  • Deliver support and administration for Microsoft Endpoint Manager (InTune).
  • Manage device configurations, updates, and security policies through InTune.
  • Offer dedicated support for desktop systems, handling software and hardware issues.
  • Administer, manage and support Office 365 applications and users.
  • Address any access, email, or application-related issues within the Microsoft/Office 365 suite.
  • Assist with SharePoint administration, permissions and troubleshooting.
  • Provide support for a variety of devices including laptops and mobile devices, ensuring they are secure, updated and optimised for performance.
  • Handling Starters, Movers and Leavers - setting up devices and running through inductions are required.
  • Assist in monitoring and mitigating potential security threats.

  The ideal candidate will have:

  • Hands on experience with Microsoft Endpoint Manager (InTune).
  • Proficiency in desktop support and troubleshooting.
  • Demonstrated experience in Microsoft Office 365 administration and support.
  • Familiarity with SharePoint administration and support.
  • Experience supporting a range of devices, including laptops and mobile devices.
  • Solid understanding of IT security principles.
  • ITIL Foundation certification or knowledge of ITIL processes is advantageous.

  The details:

  • 6 month contract Inside IR35
  • up to £360 daily rate for the right candidate
  • Birmingham based
  • Hybrid working: 2 days a week in the office
  • The right to work in the UK - no sponsorship can be provided

  For more information about the role, please apply.

  Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual\'s skills, qualifications and abilities to perform the relevant duties required in a particular role.

  

• Azure Cloud Engineer

  Up to £360 per day

  Hybrid working, The Midlands, Work from home

  Technology

  Technology

  Contract / Interim

  Morgan Hunt is working with a reputable public sector organisation to recruit an Azure Cloud Engineer on a contractual basis. This position can be worked through a hybrid model and will be based in Birmingham.

  We are in search of a Cloud Engineer with a focus on servers, Azure Virtual Desktop, certificate management, update management, and potentially InTune. The selected individual will be integral in shaping our cloud strategy and ensuring the reliability, security and efficiency of our cloud infrastructure.

  The role:

  • Design, deploy and manage server infrastructure in Azure.
  • Ensure servers are optimised for performance, cost and resilience.
  • Design, implement and manage Azure Virtual Desktop instances.
  • Oversee the provisioning, deployment, renewal, and revocation of digital certificates.
  • Support with implementation of SCEP solution to improve overall device and network security.
  • Regularly review, plan and apply updates across all Azure services and resources.
  • Understanding of InTune, MDM and MAM (Desirable)
  • Manage devices and applications using Microsoft InTune (Desirable)
  • Work closely with IT, security and operations teams to ensure seamless and secure cloud operations.

  The ideal candidate will have:

  • Solid experience with Azure, particularly Azure Virtual Desktop.
  • Proficiency in server management and certificate handling.
  • Experience with update management in a cloud environment.
  • Familiarity with Microsoft InTune (Desirable)
  • Relevant Azure or cloud certifications are a benefit.
  • ITIL Foundation certification or knowledge of ITIL processes is advantageous.

  The role:

  • 6 month contract Inside IR35
  • Up to £360 daily rate
  • Birmingham based
  • Hybrid working: 2 days a week in the office
  • The right to work in the UK - no sponsorship can be provided.

  For more information about this role, please apply.

  Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual\'s skills, qualifications and abilities to perform the relevant duties required in a particular role.