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Housing Support Broker

Up to £23504 per annum
Find out more about this organisation on their careers site

Job description

The YMCA St Paul's Group are looking to recruit 2 Support Brokers on a fixed term contract until the end of December 2021.

The purpose of the role is to provide support broker service addressing resident's support needs throughout the 'Resident Pathway' framework. The post holder is to provide end-to-end customer service by providing solutions and opportunities for residents to develop and improve essential life skills. To be successful in the role, the post-holder is to be understanding, empathetic, and resilient in meeting the needs of the residents as well as the outcomes of YMCA SPG. Having a constructive approach and grounding own emotions when dealing with difficult situations is imperative and critical to the success of the role.

Applicants should have:
  • Cultural awareness and sensitivity when interacting with vulnerable people in particular experience in interacting with homeless people
  • Experience working in a challenging front-line environment and providing excellent customer service and resolution skills
  • Experience of recording, monitoring, and report writing
  • Excellent interpersonal skills and be wanting to be helpful at all times
  • It is beneficial but not essential for applicants to have a second language

If you feel that you meet the criteria above then please contact for an application pack

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

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