Student Welfare Officer

£18 - £20 per hour

Job description

Student Welfare Officer

Are you interested in Student welfare Officer roles in the Central London area?

Job Title: Student Welfare officer

Job Type: Temporary

Location: Central London

Industry: Education

Length of contract: Temporary - Ongoing

Key responsibilities

In this Student welfare officer role, your responsibilities will include:

  • To provide a duty of care to all our students paying particular attention to those aged under 18 in the context of national and local safeguarding legislation.
  • To deal directly with student welfare issues signposting onto other agencies as appropriate.
  • As a Designated Safeguarding Person, take responsibility for overseeing the day to day safeguarding support provided to the Centre's under 18 students
  • To assist with maintaining and overseeing an "under 18" welfare policy and procedures to ensure that students under 18 years of age feel safe and supported whilst studying at the centre.
  • Keep accurate records, completing risk assessments as and when required.
  • Awareness of personal boundaries, and when to refer welfare cases to internal and external agencies for support as and when required.
  • To keep abreast of relevant legislation and best practice in this area by attending courses and workshops as necessary.
  • Assist the Student Services team to meet with students to address attendance and engagement issues
  • To meet and provide information to students on welfare issues/concerns. Ensuring students are supported and guided and provided with accurate information and are able to access onward support as appropriate.
  • To be up to date and responsive to government legislation on all aspects of safeguarding including Counter Terrorism within education
  • To support the development, review and implementation of any relevant policies or procedures.
  • To be an out of hours emergency contact for students on a rota basis.

Person specification



Legal Status

- Appropriate DBS disclosure will be required prior to confirmation of appointment.

- Eligibility to work in the UK.

Education/ Qualifications

- Educated to degree standard or equivalent.

- Good IT skills.

- Professional qualifications relevant to the role.


- Recent experience of working with international students from diverse countries in a student services or other specialist advisory capacity.

- Experience of delivering high quality welfare support to students.

- Experience of maintaining and keeping accurate records.

- Experience of working with international students

Personal Qualities

- Warm, friendly, and approachable.

- Ability to build and manage relationships with peers, senior managers, academic stakeholders, parents, and students from a range of linguistic, ethnic and cultural backgrounds.

- Consistently displays a positive approach to the working environment.

- Displays empathy to student problems and issues.

- Commitment to working as part of a team.

- Able to work on own initiative.

- Displays a professional appearance at all times.

Skills/ Knowledge

- Excellent command of written and spoken English.

- Ability to communicate clearly and effectively.

- Knowledge/understanding of working in student services and ability to deliver excellent customer service.

- Ability to produce, update and summarise reports.

- Excellent attention to detail.

- Good team player.

- Flexibility and willingness to undertake and learn new tasks.

- Ability to be assertive and constructive when required.

- Understanding of international student needs.

- Ability to prioritise, meet deadlines and work under pressure with defined resources.

- Ability to work with clear systems and processes and produce the required management information accurately.

- Committed and responsible for promoting and safeguarding the welfare of children and young adults.

- An awareness of Safeguarding obligations within private education

- An interest in other nationalities and cultures.

- Knowledge of UKVI policies relating to international students.

- Understanding of working in student admissions or student services and proven delivery of good customer service skills in the production and analysis of data

- Use of or other similar CRM systems or databases.

- Personal familiarity with the challenges of language learning and/or of living in a foreign country.

- Experience of good practice in a student service environment.

If you are interested in working in the Student welfare Officer in the Central London area, please apply to this advert with a CV today and a consultant will contact you!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.


Trisha Salunke
Education Recruitment Team
Get notifications for similar jobs