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Business Systems Trainer

£39745 - £46047 per annum 30 days holiday
City of London
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Job description

Business Systems Trainer

City Of London - Hybrid working

FTC opportunity - Offering up to £46,047 Per Annum

My client are an established Higher Education organisation who are looking for a Business Systems Trainer to join the team on a fixed term basis and provide training and support to staff members on using the organisations systems and assist with BAU operations.

Your responsibilities:

Learning and Development

  • Play a key role in the identification of training needs for Information Technology solutions for specific projects and upgrades.
  • Work with project leaders to advise on training needs, development, delivery and evaluation of training courses
  • Play a supporting role in the identification of teams that are having difficulties and require special training.
  • Where directed, review enhancements of current training and services to identify new training needs and necessary training material updates.
  • Deliver flexible and engaging training sessions including classroom based, 1:1s, presentations, eLearning and online webinars.
  • Re-assess current system training materials to ensure they are up-to-date and appropriate.
  • Liaise with departments and external suppliers to ensure the delivery of out-sourced training to agreed service levels.

People Management

  • Co-ordinate the training room resource to schedule training and other uses such as testing.
  • Support the introduction of new ways of working, methods and tools into the team through strong teamwork and assisting in pilots on specific projects.

Administration

  • Schedule and administer all business systems training courses including course confirmation and all follow-up communications.
  • Manage personal administration needs. Assist in appropriate training communications within the team, with other Information Technology groups and with the business.

A successful Business Systems Trainer will have:

  • Proven training skills (this could be a degree/formal training qualification or a previous work experience)
  • Functional knowledge of Office 365 including Teams and SharePoint
  • Experience of delivering training courses
  • Experience of facilitating sessions in person and online
  • Experience of running a training programme and scheduling training
  • Some experience of business processes and data analysis
  • Experience of producing training materials (manuals, session plans, eLearning)
  • Excellent presentation and facilitation skills
  • Amazing interpersonal and communication skills

Desirable criteria:

  • Functional knowledge of SITS
  • Functional knowledge of BI Query and SAP BW
  • Knowledge of the General Data Protection Regulation (GDPR) 2018
  • Knowledge of Articulate 360 tools
  • Able to work well under pressure and to tight deadlines
  • Able to identify and resolve issues whilst working within IT and City policies
  • Analytical, creative and interpretative thinking
  • Good personal time management skills
  • Strong interest to learn new technologies, processes and applications

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Contact

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Johanne Linehan
Resourcer
Technology Recruitment Team
London
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