Domestic Service Manager - North London

North London

Job description

Morgan Hunt are currently working with a facilities provider based in North London, in their search for a Domestic Service Manager. The role is an exciting opportunity for a domestic manager who has experience within the Public and Health Sectors.

The position of Domestic manager available will report to the Domestic and Portering Services Lead and will focus on the day-to-day operational coordination of all domestic services.

Job Title: Domestic Service Manager

Location: North London

Start Date: ASAP

Key Responsibilities

  • Oversee day to day running of Site Domestic Services in respect of Domestic services
  • Evaluate ideas for additional scope of work and additional opportunities for services and recommend to the service lead as appropriate.
  • Continued improvement across all aspects of the Domestic services through innovation and efficiencies.
  • Excellent Interpersonal skills i.e., maintaining a high profile with service users and to be approachable to all levels of Trust staff, patients, and members of the general public
  • To take full control and deputise in the absence of the Portering and Domestic Lead
  • Participate in and organise the recruitment of staff, induction, and training of new staff
  • To be responsible for the appraisal and development of all Domestic staff
  • Manage and ensure the Domestic service team maintain proper standards of conduct at work
  • Assume full responsibility for management of Domestic services against the scope/specification of work
  • Develop of a Domestic services improvement plan with the service lead
  • Implementation of grievance and disciplinary procedures, reporting of accidents and ensuring satisfactory working conditions.
  • To maintain accurate compliance documentation relating to salaries, wages, staff sickness, staff leave and other absences
  • Be responsible for the leadership of all employees including effective resource management, recruitment, induction, PDRs, development, coaching and performance management
  • Ensuring that HR procedures are followed and ensuring any people related problems are dealt with in line with policy and procedure

Personal Specification

  • Degree level education or equivalent professional experience
  • Management qualification or equivalent professional experience
  • Knowledge of relevant legislative and national good practice guidelines
  • Ability to enthuse, motivate and involve individuals and understand performance expectations, experienced people manager
  • Excellent Communicator and negotiator
  • Ability to influence and negotiate across a broad range of staff as appropriate
  • Ability to effectively performance manage staff
  • Ability to manage own time and meet deadlines
  • Analytical skills and ability to problem solve
  • Proven excellent planning and organisational skills
  • Comprehensive IT skills including Word, Excel, PowerPoint and Outlook
  • Proven experience of managing staff
  • Previous NHS experience
  • Experience of dealing with challenging behaviour
  • Experience of holding budgetary responsibility, Good financial acumen, ability to work to a budget
  • Experience of managing an operational service on a day-to-day basis
  • Experience COSHH requirements
  • Ability to build strong relationships with customers and manage their expectations

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.


Morgan Digance
Property & Construction Team
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