Mental Health Triage Worker
Location: Hybrid working 2-3 days in the Brixton office, 2-3 days working from home
Assignment: 6 months
Monday to Friday 09:00-17:00, 37.5 hours a week
Pay: £13 - £16 per hour
Our prestigious social care client is on the lookout for someone with a passion and thorough understanding of mental health. The public's mental health is at the top of the social agenda, with many suffering over the last couple of years, we now need people with mental health support backgrounds to come to the forefront and support the many people out there who need it.
This fantastic role gives you the opportunity to help those who are suffering find the right support that they need. As mental Health triage worker you will be supporting clients based in Lambeth, speaking with them over the phone assessing their mental health through thorough assessments with the aim of referring them to the right support network.
The clients you will be supporting are individuals who suffer from varying degrees of mental health. Mostly anxiety, stress, paranoia, and others of similar examples but in some cases, there will be times where you speak to clients who are of high risk. As mental health triage worker you must be able to recognise the indicators and conclude with certainty, what support they require, then informing them where they can get that support from
You will be carrying out triages, writing up the notes and referring to the appropriate network. So, you will need to look at the commission's initial assessment - which is the first contact who referred them to you. It is not as thorough but is normally correct - obviously, the triage is a far more thorough and conclusive analysis on the client so bear the initial info in mind but ultimately as the mental health triage worker you will need to make your own conclusion.
The triage has a set number of questions (5). You will determine from this where they need to be referred and what type of support they need, you may even need to google support agencies available to the client's individual circumstances so you need to be able to think on your feet and be proactive but there is also a list of agencies that you can signpost to that the service already uses.
You do not hold caseloads in this role, it is thorough, efficient assessments. You must be a good listener, being able to take out info which you need to refer them to the necessary support networks
To apply for this role, you must:
It would be great if you have any knowledge on the following, but it is not essential:
This is a fantastic opportunity to support those who really need it, if you feel that you have the ability and passion that this role clearly needs, apply straight away, roles like these do not stay available for very long!
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.