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Senior IT Engineer

£36913 - £39495 per annum
East London
< JOB LISTING

Job description

Senior IT Engineer

Full time - Permanent

£36,913 to £39,495

Onsite- London

My client:

A leading Education sector client are looking for an experience Senior IT Engineer to join their team and support the organisations IT Systems.

The role:

  • To provide 3rd Line Support for systems, servers and networking including Macs and telephony.
  • To provide escalation support to 1st/2nd line IT staff.
  • To assist in the day-to-day maintenance of the College network by logging and completing 2nd and 3rd line support tickets on PCs, IP telephones, Printers, IWB's, Apple Macs, VDI and physical infrastructure.
  • To be responsible for logging incident tickets, managing one's own incidents to completion, ensuring users are kept informed of progress and reassigning or escalating tickets to senior staff where necessary.
  • To be responsible for the cross-College administration of print management software application, all printing and copying devices and resolve issues.
  • To support and administer Office 365 and Exchange Online for students and staff.

To be Successful you will have

  • At least 5 years of experience in:
  • VMWare ESXi & vServer 6
  • Apple Mac iOS, Jamf Pro and Apple Remote Desktop.
  • Linux - Commands/Apple Mac Terminal Knowledge.
  • Networking - TCP/IP, DNS, SNMP, PXE, DHCP.
  • Active Directory and Group Policy Management.
  • VOIP to advanced level - account creation, voicemail and configuration of dialling patterns, pick up groups, hunt groups, and conference calls
  • Excellent customer facing skills.
  • 3rd line support systems: Veeam back-up, SQL Server, IIS Server, Exchange, PowerShell, SharePoint, IIS
  • Ability to work to strict guidelines and have a high attention to detail
  • Experience of call logging systems.


Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Contact

detail-client-image
Johanne Linehan
Resourcer
Technology Recruitment Team
London
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