Service Desk Engineer

£25000 - £26000 per annum
North London
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Job description

TIS Service Desk Engineer

Permanent; Site based (some potential to work from home)

Morgan Hunt are inviting candidates to apply for the role of a TIS Service Desk Engineer at one of our Further Education clients in North London.

You will be a person with excellent customer service skills, excellent team working skills, alongside being very motivated and someone who can think outside the box.

The purpose of the role is to ensure that user requests are dealt with swiftly and very effectively, whilst maintaining a very high level of service that our client's customers depend upon..

Essential Requirements -

  • You will have an awareness of safeguarding, also how it relates to the work of this post.
  • You will possess the basic hardware and software troubleshooting skills.
  • You will have an excellent telephone manner, excellent written and communication skills.
  • You will have a flexible approach to be able to achieve deadlines.
  • You will be team and customer focused- have the ability to take ownership of problems.
  • You will be extremely organised and have a methodical approach to work.
  • You will have industry qualification/ equivalent level of knowledge of Apple Mac software and
  • Systems through experience and training / development.
  • You will have the ITIL Foundation
  • You will be confident in using and supporting Apple Operating systems.

What you get in return

Salary of £25,675 plus a range of benefits.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Contact

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Ben Tuckfield
Senior Consultant
Technology Team
London
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