Business Improvement Officer

£16 - £16.50 per hour
Glasgow
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Job description

We have a current opportunity for a Business Improvement Officer (Housing) on a temporary basis. The position will be a temporary contract until August 2022. There will be a mix of home and office working.

The main purpose of the role is to achieve improved business performance and to provide a better service for tenants and customers.

The main duties of the role are

  • Work with key staff to support the develop of key performance measures
  • To challenge existing business practices and improve the quality and efficiency of services to service users
  • Work with colleagues to identify practical opportunities to improve current methods of service delivery and performance management, providing support and advice and solutions that effect change.
  • Assist senior officers to develop and deliver the service's strategies and improvement plans
  • To analyse and assess trends in key service areas and identify scope for service improvements
  • To understand best practice from other social landlords and to ensure the development of a culture of continuous improvement

To be cinsidered for the role you must have:

  • Experience working within social housing
  • The ability to undertake research & analysis and prepare briefing notes
  • Experience of developing and undertaking policy and performance work
  • Experience of business improvement processes, service reviews and redesigns

The organisation are keen to get someone started in the role as soon as possible so please apply ASAP.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Contact

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Kirsty Stoddart
Senior Manager
Housing Team / Social Care Team
Glasgow
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