Helpdesk Support Analyst

£10 - £16 per hour
Edinburgh
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Job description

Morgan Hunt are working with a leading not for profit client who are based in Edinburgh. They require a helpdesk analyst/ 1st Line Support with a strong Microsoft background to hit the ground running. There is a good possibility, for the right person there might be a permanent role at the end of this (£24-27k)

Role:-

  • To support users via the help desk as required.
  • To assist the systems Engineers with maintaining and developing the businesses telephony and e-mail systems.
  • To provide routine Active directory user management
  • To provide assistance to the System Engineers with the administration of the businesses VMWare Environment.
  • To support and configure the business printing environment
  • To assist in the Administration of the businesses Microsoft SQL databases including configuring and maintaining SQL backups
  • To provide customer focused technical support to internal and external clients as required
  • To install and configure computer hardware operating systems and applications
  • To help ensure that the systems are maintained and updated on a regular basis
  • To undertake routine and regular IT department tasks as required
  • To produce and maintain IT-related procedures and documentation

Experience Required:-

  • Strong Helpdesk/ 1st Line Support Experience
  • Experience of a Windows 2008 server environment including administration of Active Directory
  • Printer Configuration and maintenance
  • Experience in the use and support of Microsoft Office applications

Details:-

  • Opportunity to move to a permanent position
  • One Month Initial Contract
  • Hybrid Role- would like candidates in Edinburgh office, at least twice per week (depending on restrictions)
  • Rate Flexible based on Experience


Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Contact

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Fraser Young
IT Business Director
Technology Team
Glasgow
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