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O365 Service Desk- Fully Remote

£90 - £110 per day
Edinburgh
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Job description

Who You Will Be Working for

Large public sector organisation based in Scotland. The organisation is undergoing a significant amount of digital transformation, including a large Microsoft 365 rollout across a large number of end users.

What You Will Be Doing

As a Service Desk Analyst you will be responsible for assisting customers in resolving I.T. queries and problems. You will be expected to provide a high level of customer experience and satisfaction, you will also be responsible for effectively communicating any I.T. issues and subsequently resolving the problem. You will be working in particular on the Microsoft 365 service desk dealing with queries around Microsoft products.

What They Are Looking For

  • Excellent communication skills
  • Ability to demonstrate relevant I.T. experience
  • Ability to analyse and interpret information before acting on it
  • Excellent interpersonal skills
  • Reasonable knowledge of Microsoft 365 Products e.g. Excel, Outlook, Teams etc.

What You Will Get In Return

  • Up to £90-110/day
  • Fully Remote Working Model
  • Excellent 6 month initial contract
  • Opportunity to immerse yourself with an experienced team


Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Contact

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Fraser Young
IT Business Director
Technology Recruitment Team
Glasgow
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