Service Desk Analyst

Job description

Morgan Hunt have teamed up with an award winning, international Organisation as they're looking for a Service Desk Analyst to join their Edinburgh city centre team.

As a Service desk Analyst you will:

• Perform both remote and hand on fixes
• Install and upgrade software and hardware
• Offer support for all IT equipment
• Active Directory Administration
• Help in the deployment of new hardware
• Make and analyse documented resolutions and prevent any problems for the future.

The Successful Service Desk Analyst will need to have:

• At least 3 years working as a 2nd line engineer/support analyst.
• Working knowledge and experience of ITIL.
• A background supporting Microsoft Office applications, helping to troubleshoot and supporting technical issues.
• Knowledge of computer hardware and Windows 10
• Experience working with remote support tools as well as an enterprise service management system.

Details:-

• Salary- up to £30,000
• Edinburgh based-must attend the office 5 days a week
• Pension & Benefits package
• Must hold a valid Drivers Licence

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.