Factoring Co-ordinator

We have a current opportunity for a Factoring Co-ordinator on a permanent basis. The position will be based just outside Glasgow.

As a Co-ordinator you will be responsible for running the factoring service and managing the small friendly team which consists of 3 established staff.

The main duties of the factoring co-ordinator are:

• Ensure the delivery of a professional factoring service to customers within agreed budgets and timescales.
• Ensure high levels of customer satisfaction and performance results through management of the frontline staff and identify areas for continuous improvement
• Deal with and resolve complaints
• Maximise income and effective management of the recovery of arrears for factored owner accounts
• Ensure accurate and timely invoicing/payment processing is carried out
• Promote and set up a range of payment methods
• Manage and support the Factoring Team.
• Carry out all Management duties including day to day management and personal development for the factoring team

Experience/Qualifications for the role:

• CIH level 4 and diploma in property factoring are desired however not essential
• Experience working within housing or related sector
• Knowledge & understanding of the Property Factors Code of Conduct
• Excellent communication & customer service skills

If you are interested in the role please submit your CV.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.