Job description
Morgan Hunt are working with Lewisham College as we have a current opportunity for a SEND Administrator on a permanent basis.
Duties to include:
- To create and maintain learner records, in particular local authority consultations, annual reviews, recruitment, enrolment, and progression data.
- To ensure an accurate flow of data to common College systems, including student enrolment and achievement data, budgets, staff data, Itrent HR data, room and staff utilisation.
- To champion new and existing college systems and train or ensure training is provided for all departmental staff.
- Organise and maintain an efficient and confidential filing and retrieval system.
Customer Service:
- To deal with email and telephone enquiries from parents, local authorities, students transport.
- To deal with students in a sensitive manner.
- To support learners with office-based work experience
Administration:
- Provide an effective, efficient, and confidential service to the Departmental team.
- To prioritise work accordingly
- Manage correspondence including replying to letters and emails and drafting replies for non-routine correspondence.
- To monitor information flows daily and take action where necessary.
- Deal with sensitive information in a strictly confidential and professional manner.
- Arrange meetings and other events
- To supervise and support temporary administrative placements as necessary/required
- Provide support and participate in Enrolment and any cross-college activities when required
- To assist with diary scheduling, organising appointments and arranging meetings.
- Service committees and other meetings including taking minutes/notes and ensuring effective follow up action is taken by managers
- Produce quality documents in line with corporate standards
- Arrange travel, accommodation, and other bookings
- Maintain the department's Oyster card system
- Order and organise stationary
- Raise purchase orders and process invoices using the College system and monitor budgets as directed by the Director of Faculty
Experience required:
- Experience of successful front-line customer relations
- Recent experience of working in a similar administrative job
- Experience of using IT systems, including, spreadsheets, databases, email and word-processing
- Experience of/confidence in operating finance and HR administration procedures using an on-line system
- Experience of working within the Education sector, in particular SEND
Skills required:
- Excellent attention to detail
- Excellent verbal and written communication skills
- Flexibility and a capacity to prioritise effectively to work to deadlines
- Good problem-solving skills with the ability to work with limited supervision
- The ability to learn and understand complicated regulations
- The ability to establish effective working relationships at all levels across the College and with outside agencies
- Good Interpersonal skills
If you are an experienced SEND administrator or someone with strong admin experience, please apply today!
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
