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Senior Support Manager

£29000 - £31000 per annum

Job description


Morgan Hunt are currently recruiting on behalf of our Client who are based in the Tamworth area for a full time, permanent Senior Support Manager.

Our Client is a charitable organisation who have a very strong history of supporting people in the communities who are disadvantaged or have a disability to find and keep employment.

Job Responsibilities and Duties:

  • The role of Senior Support Manager requires an engaging, empathetic and motivating individual, able to support people with complex barriers to move into sustainable employment and lead the team of Support Managers alongside Area Manager

  • To undertake duty manager responsibilities in the absence of the Area Manager

  • To support with the achievement, monitoring, and reporting of individual and site performance targets on a daily, weekly and monthly basis, working closely with the Manager to identify performance improvement actions and best practice at individual and site level
  • Running and monitoring reports to ensure compliance KPI's and SLA's are adhered to
  • To quickly build rapport with participants and proactively source job opportunities with appropriate employers through reverse marketing. You will maintain supportive relationships with both participant and employer once employment begins. You will be engaging, motivating, assertive and able to manage your diaries in a time efficient manner
  • To work with a range of partners and voluntary organisations to address identified needs including mental health issues, drugs and alcohol addiction, learning difficulties and disabilities
  • Build and maintain strong relationships with employers to identify vacancies and where required tailor these to participants strengths and needs

  • Deliver employability information and advice, including supporting participants to create high quality CVs, undertake job search and applications, undertake voluntary work and work experience, prepare for interviews and start work
  • Ensure deadlines are met

Essential Skills and Qualifications Required:

  • Must have experience of Team Leading or Management previously
  • Strong communication and motivational skills
  • The ability to manage own workload and understand processes and controls

  • Driven, target-focused and ability to work in a fast-paced environment with a proven track record of achieving desired outcomes and a demonstrated ability to exceed targets
  • Ideally a qualification in IAG

This role comes with a fantastic starting salary of between £29,000 - £31,000 per annum depending upon experience.

If you are interested then please apply today or alternatively contact Tom on the Training team for some more information on or 07917 680135.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

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