Service Head

£42571 - £50083 per annum

Job description

Morgan Hunt are working with the NSPCC on the search for a Helpline Service Head in their Birmingham Hub.

As well as a service for children and young people needing advice and support, the NSPCC Helplines offer telephone and online services for adults concerned about the welfare of a child or a young person.

Providing advice, guidance and support, the helpline can take action on a caller's behalf if they have concerns about a child at risk of abuse.

As Service Head, you will develop and manage effective helpline services and ensure high quality services are developed and monitored effectively.

Reporting to the Director of Services, you will line manage Helpline Practitioners. You will also recruit, manage and develop helplines staff skills.

We are looking for someone passionate about working for a children's charity with experience in effective staff management including managing performance and budget.

The role is mixed shifts due to the nature of the service.

Please get in touch with Amara Howe at Morgan Hunt to find out more.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.


Amara Howe
Housing Recruitment Team / Social Care Recruitment Team
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