Service Charge Officer

Negotiable
Birmingham
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Job description

Service Charge Officer - Birmingham based

Till the end of December

Responsibilities of a Service Charge Officer

  • Strong Team Worker - working closely with Housing Management Team, Rent Setting, and Leasehold teams..
  • Dealing with Customer Enquiries in welcoming way, and responding to enquiries
  • Understanding Leasehold Service Charges accounts, identifying if charges may have been set or apportioned incorrectly
  • Strong technical and legislative knowledge of Service Charges Legislation for both rented and leasehold accounts.
  • Working with colleagues both within team and across wider business to deliver customer services.
  • Working on Microsoft office and in house systems such as Housing Management System - Active H Good communication skills, and ability to explain complex charges in a clear and concise way to customers.
  • Fully competent in the use of MIS "Active H", specifically Rent Accounting, EDRM, GIS and CRM so as to manage customers transactions, understand rent and service charge payments, access previous customer communication.

If you feel you meet the above criteria for a Service Charge Officer, please apply within.

Thanks.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Contact

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Alisha Bhairon
Consultant
Housing Team / Property & Construction Team
Birmingham
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