Administrator

£11.21 - £12.56 per hour
Walsall
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Job description

Morgan Hunt are urgently seeking an experienced Administrator to work within the Planning and Admin team in Home Maintenance services. This role is working within gas and electrical so there is an element of compliance to it.

This role is a full-time position ideally working 37 hours a week Monday - Friday until 30th November.

Working in the office based in Walsall.

Duties of an Administrator include:

  • To provide a response to customer enquiries in an effective and timely manner
  • To maintain and update IT systems, including MIS with information relating to their customers, repairs, and complaints with their resolution.
  • To maintain the asset data register and internal recording registers.
  • To provide administrative support in placing orders/raising jobs for appointments, progress chasing orders and advising customers accordingly.
  • To provide assistance in preparing detailed reports though various systems.
  • To conduct customer surveys and compile results.
  • To provide information and support to Planners through direction from the Lead Planner and Planning Manager.
  • To carry out regular telephone quality assurance checks on operative's jobs and report back on your findings.
  • To promote the Health and Safety, Environmental, Quality, Standards and Compliance agendas within the Home Maintenance Team.
  • Deliver against Key Performance Indicators and individual targets.
  • To carry out any other duties commensurate with the grade of the post as may be considered appropriate by the Lead Planner.

This is an urgent role so if you are interested please apply immediately or contact Nicole Korik at Morgan Hunt.


Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Contact

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Nicole Korik
Consultant
Housing Recruitment Team / Property & Construction Team
Birmingham
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