Work Planner

Job description

Morgan Hunt are currently recruiting for two Works Planners to work within social housing on a fixed-term basis for 6 months. This role is office based in Walsall.

The role is to plan a large number of appointments to ensure the diaries of a number of trades operatives are effectively managed. If a customer calls in with a need for a repair on their property, you will match a suitable trades operative to that repair and schedule an appointment for them to go out to the property.

Duties of a Works Planner:

• Responsible for completing daily diary scheduling for colleagues using their system
• Liaising on a daily basis with trades operatives to deal with and rectify queries on suitable appointment slots
• First point of call for customer services colleagues if a work scheduling or appointment problem occurs
• Dealing with emergency jobs on a daily basis
• Liaising with customers and colleagues throughout the day to ensure all appointments and targets are met
• Ensuring all necessary materials are ordered if required
• Ensuring diaries and route maps are being used to their full potential

The ideal Works Planner will have:

• A good knowledge and understanding of DRS software or relevant trades-based work planning system
• Knowledge of Electronic Data Management Systems
• A qualification at Level 2 in English & Maths
• An understanding of the construction industry and the use of trade skills in property maintenance
• Good Microsoft Office skills (Outlook, Word and Excel)

Full-time, Monday to Friday.
37 hours per week.
6 months contract.

If you feel you have the relevant experience for this role and would like to discuss this role further then apply now or call Nicole Korik at Morgan Hunt.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.