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Job description
About Us
We were founded in 1890 to improve people's lives and create possibilities for them What we're here for hasn't changed. We fulfil our purpose, our social purpose, by providing great homes and services - including care services - to over 140,000 customers across the country.
Deliver great service — To be one of the best service providers in the housing and care sectors
Provide great homes — To provide as many high quality homes as possible, and to play a significant part in tackling the country's housing crisis
Be a great place to work — To be one of the best employers in the country
Be a great business — To be a strong and efficient business that does things well, and that people can trust and rely on
The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live in them.This is an exciting time to work for Guinness. We are committed to investing in Technology that will continue to support our Strategic aims and enable continued business improvement through the implementation of our IT / IM Roadmap. Our Roadmap is exciting - it is based on the principle of Cloud first, establishing best practice processes and utilising out of the box functionality.Over the last 2 years we have migrated our CRM system to Dynamics 365 online and our Finance system to Oracle cloud. Our Plans are ambitious. We will continue to introduce new functionality to improve the services we provide to our customers, in parallel to delivering our Roadmaps for Asset Management, Repairs, HR and digital and data.Our IT and Change Teams work hand in hand to deliver our Roadmap.About the roleWe have an exciting opportunity for a Business Readiness Change Partner to join our team, on a full-time permanent basis. We operate on a hybrid working basis which offers the opportunity to work 2 days our office in Oldham and 3 days from home.In this important role you'll shape, develop and own Business Readiness activities for large projects and programmes within a Directorate. With responsibility for the production and delivery of Readiness activities that prepare the business for change and drive benefits realisation. With line management responsibilities for Business Readiness Change Analysts, the role will also: Define and develop Business Readiness and Change Adoption plans and approaches for projectsLead stakeholder analysis and engagement to effectively manage operational adoption risks, mitigations and intervention plans to meet the needs of the overall project planMake significant contribution to governance groups with artefacts and presentations that report on progress against project planAnalyse, understand and interpret complex operational data, processes, systems, and end-user capabilities to produce the appropriate change artefactsLead, organise and direct the delivery of quality activities within the readiness workstream so that objectives are met
About You
We're a customer-focused organisation so we know that how we do things is just as important as what we do. You'll not only be Business Readiness Change Expert / Leader, but you'll also have great customer service skills and be passionate about change management. You'll also be able to demonstrate;
Proven track record of working autonomously in a Business Change role on a range of projects at vary levels of size and complexity, across the full project lifecycle.
Previous experience of leading a Business Readiness or Change Adoption workstream for a large project or programme
Experience of change management methods and standards with a proven track record of delivering readiness activities through the application and continuous improvement of best practice tools and techniques
Significant Business Change experience and prior coverage of delivering in waterfall and iterative methodologies
Proven track record in the definition and delivery of plans that enable the implementation of new processes and technology with minimal disruption to operations
Excellent interpersonal skills, including the ability to effectively lead, facilitate and provide constructive challenge.
Proven ability to lead, engage, and influence at all levels.
Essential Qualifications:
Recognised Change Management Qualification
Recognised Project Management Qualification
If you're interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile.The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.