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The Impact of Lengthy and Complex Hiring Processes

31 January 2023

In a recent study by background screening and identity services firm Sterling, 71% of jobseekers said that they had either dropped out or considered dropping out of their most recent recruitment experience. The top three reasons cited for this were: 

  • The process was taking too long
  • It was too complicated
  • There were too many touchpoints (all the interactions candidates have with the employer during the recruitment process)

Hiring new employees is a crucial process for any organisation, as it can have a significant impact on the success and growth of the company. However, many organisations are struggling with lengthy and complex hiring processes that can be detrimental to both the company and the job applicants.
 

What are the impacts?
 

Discourage Talented Candidates
The main impact of a lengthy and complex hiring process is that it can discourage talented candidates from applying for the position. A study by Glassdoor found that the average interview process in the United Kingdom is 27.5 days long, and many applicants are turned off by the idea of spending so much time on a single application. If the hiring process is overly complex and includes multiple rounds of interviews and assessments, it can be off-putting to candidates who are already employed and may not have the time or energy to invest in such a long process.
 

Lower Quality of Candidates
Another impact of a lengthy and complex hiring process is that it can lead to a lower quality of hires. When the hiring process is overly long and complex, it can be difficult for the hiring manager or recruitment consultant to make an informed decision about the candidate. This can result in the hiring of candidates who are not a good fit for the company or the position, which can lead to poor performance and high turnover rates. In addition, when the hiring process takes a long time, it can slow down the hiring of new employees and prevent the company from filling open positions in a timely manner. This can lead to decreased productivity and a loss of revenue for the company.
 

Negative Reputation
A lengthy and complex hiring process can also have a negative impact on the company’s reputation. When job applicants have a bad experience with the hiring process, they are more likely to share their experience with others or online e.g. GlassDoor, which can damage the company’s reputation and discourage other qualified candidates from applying for future positions - 50% of candidates say they wouldn't work for a company with a bad reputation - even for a pay increase.

Increased Cost
A lengthy and complex hiring process can also be costly for the company. The process may require additional resources such as background check services. It can also lead to a high number of candidates dropping out of the process, which will require additional recruitment efforts and costs.
 

So, what can organisations do to improve
their hiring process? 


Streamline the Process
One solution is to streamline the process by reducing the number of rounds of interviews and assessments. This can make the process quicker and less overwhelming for candidates. Additionally, organisations can also use technology to automate certain aspects of the hiring process, such as pre-screening candidates through online assessments. This can help organisations to quickly identify the most qualified candidates and avoid wasting time on candidates who do not meet the necessary qualifications.


Use a Recruitment Agency
Recruitment agencies specialise in finding the right candidates for a particular job, and they can help streamline the hiring process by identifying and pre-screening qualified candidates. They can also help businesses find candidates that they might not have found otherwise, and they can help ensure that the best candidates are matched with the right job opportunities.

85 percent of HR decision-makers admit their organisation has made a bad hire, recruitment agencies can bring a lot of expertise to the table. They know what the industry standards are, what are the best practices, and they can help you with the legal and compliance side of hiring. They have a wealth of knowledge on what works and what doesn't in recruitment and can help you avoid costly mistakes.

Furthermore, recruitment agencies can help reduce the time and resources required to find the right candidates. They can also help reduce the costs associated with hiring mistakes - a poor hire at mid-manager level with a salary of £42,000 can cost a business more than £132,000. By using a recruitment agency, businesses can focus on what they do best, while leaving the hiring process to the experts.

 

In conclusion, lengthy and complex hiring processes can have a significant impact on a company, including loss of qualified candidates, time and resources required to find the right candidates, and costly mistakes. Using a recruitment agency can help alleviate these impacts by streamlining the hiring process, identifying and pre-screening qualified candidates, and providing expertise to ensure the best candidates are matched with the right job opportunities. Contact us today for your recruitment needs at info@morganhunt.com

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5 Ways To Tackle the Ongoing Skill Shortage

11 January 2023

The ongoing skills shortage is showing no signs of slowing now we’re in the new year, and employers now need to consider new approaches in the way they combat this growing issue.
 

There are a myriad of reasons why skills shortages are worsening, including a low unemployment rate, which has been affected by the proportion of the workforce who haven’t returned to the labour market post-pandemic. The number of people who have left the labour market rose by 252,000 from the three months to May 2022, the biggest increase since records began in 1971. The leap pushed the unemployment rate down to its lowest since 1974 at 3.5%. 
 

This shortage of candidate availability has seen intense competition for workers, leading to further steep increases in rates of starting pay for both permanent and short-term staff. Notably, in February last year permanent starters' salaries rose at the second-sharpest pace since data collection began in October 1997.
 

An inability to source the right skills and talent can severely hamper growth for businesses, but what can be done to tackle them? In order to help address the issue, we've come up with five strategies that businesses can use to attract and retain talent:
 

1. Invest in Training

To alleviate the shortage of skilled workers, many companies have begun offering training to their existing employees, in order to tailor them to fill current gaps.

Several businesses offer their employees an opportunity for external training to upskill. While this option can be more expensive and time-consuming, it does ensure your employees are trained to industry standard quality, but can also serve as an incentive to attract a great deal of talented workers to your doorstep.

Some smaller firms understandably feel they don’t have the resources to meet the cost of training, but it’s likely to be easier and cheaper to train existing staff than to take on new employees. A more cost effective option is to offer in-house training, where a knowledgeable employee shares with others their valuable expertise. It’s a great way for companies with a few good resources to increase their value without expending too much time and money.
 

2. Expand the Search

Being proactive is key, you can’t assume quality candidates will find you. Try out different approaches in your hiring strategy:
 

  • Change your recruitment   consultant - Why not contact Morgan Hunt? 
  • Advertise in new places
  • Attend Job Fairs
  • Use Social Media
  • Use niche job boards
  • Keep your website up-to date
     

You should also consider broadening your hiring practice. You could easily hire candidates that don’t fit 100% of the job specification requirements or maybe have less experience, without hurting your company. With this in mind you could help those candidates grow into the role and fulfil your company's staffing needs. 
 

3. Use Contingent Workers

One of the easiest and quickest ways to tackle skills shortages is by hiring contingent workers, but this comes with both benefits and drawbacks. 

Contingent workers are a popular option for many companies, as their availability and flexibility allow them to work within the confines of any timeframe, budget, and project, giving you the ability to fill gaps in your operation quickly and in a cost-effective manner.

On the other hand, companies should be careful not to rely too heavily on contingent workers. While a contingent workforce can help an organisation fill an immediate skills shortage, it isn’t the best solution for long-term growth because it doesn’t address the root cause of why a skills gap exists in the first place.

Morgan Hunt have 28 years of experience recruiting temporary workers within the public, not-for-profit and private sectors. We can help provide you with a diverse, inclusive and quality bank of staff. Get in touch here info@morganhunt.com
 

4. Rethink the Workforce

The number of people aged over 65 working part-time or on a consultancy basis is growing. These workers can be an excellent way to bring skills and experience into your business, even if you don't offer them permanent positions. Such staff provide expertise that may otherwise be lacking, and they can also play a valuable role mentoring less experienced personnel.
 

5. Focus on Staff Retention

If you want to ensure that your business has the best talent, it’s important to keep the employees you have. That can mean more than just paying them well; successful companies work hard to create a culture of loyalty, by offering flexible work hours or other incentives that encourage people to stay. Take a look at our blogs Key motivators in the workplace and How can organisations appreciate their employees? for further tips.
 

There are numerous ways to tackle the ongoing skill shortage, some will work better for your company than others. However now is the time to look inward at your organisation and assess its talent, the skill sets you’re searching for most likely live in your organisation already.


We’re here to help. If you would like more guidance on the current skills shortage, feel free to drop us an email at info@morganhunt.com

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Protect Yourself From Recruitment Scams

04 January 2023

There has recently been a significant rise in jobs scams, with fraudsters often impersonating recruitment companies or consultants.

Whilst job scams are becoming increasingly sophisticated, the best way to help prevent yourself from becoming a victim of a job scam is to educate yourself on things to look out for during your job search. We have set out warning signs to help you spot a potential job scam.
 

Warning signs when being contacted

Below is a list of warning signs that could indicate you have been contacted by scammer posing as a recruitment consultant:

A purported Morgan Hunt consultant requesting you to: 

  • Provide personal financial details.
  • Pay money for an “administration fee”, “security fee” or an “accreditation fee”. Morgan Hunt will never ask you to pay any type of fee, transfer cash or provide credit card information.
  • Click unsolicited links or attachments.

Online contact from a purported recruitment consultant with:

  • Communications from social media platforms, such as WhatsApp
  • A lack of activity, information, or contact details on their profile.
  • A suspicious profile picture.
  • Poor spelling or grammar in communications.
  • Communications of any sort guaranteeing employment or income.
  • The job description is vague or poorly written
  • Communications from generic addresses such as Gmail or Hotmail accounts. All email communications will be sent from official Morgan Hunt email addresses, such as consultant.name@morganhunt.com  

Warning sites for webpages

There has also been a rise in cases of fraudsters cloning the sites of legitimate recruitment consultancies in an attempt to steal money and/or the personal details of job seekers and hiring managers. 

To check the legitimacy of a site, we could encourage you to verify the SSL certificate. In most browsers this can be done by clicking the padlock on the far left of the URL. If it doesn’t have one, this could be a sign of a scam website.
 

What to do if you suspect a job scam using the Morgan Hunt name or logo

If you are unsure if a Morgan Hunt advertisement or communication is legitimate and/or you have been requested to attend an in person meeting, please contact your local Morgan Hunt branch or email info@morganhunt.com who will assist you as far as possible to verify the information you have received.

Morgan Hunt email addresses take the format of name.surname@morganhunt.com.If you are contacted by someone whose email address varies from this format, please do not respond.
 

What to do if you think you are the victim of a job scam

Take a screen grab or note of the fraudster’s details and report them to Action Fraud (see Resources below)

If you have given them any money, contact your bank immediately and let them know.

Warn the operators of the website/social media site through which you were contacted and let them know that their site is being used by fraudsters.
 

Report it

For more information on recruitment scams and how to report them, check out these dedicated pages:

To let Morgan Hunt know about a potential scam using our name, please get in touch with your local office here. See here for more information if required regarding the Morgan Hunt Privacy Policy.

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Why Advocacy Is a Great Field To Work In

10 November 2022

Guest Blog — Written by Hammersmith, Fulham, Ealing and Hounslow Mind

There are so many careers to choose from, it can be difficult to know where to start, or what to change to if you want to try something different. If you’re looking for a career with real meaning, where you’ll be able to make a difference and genuinely improve people’s lives, advocacy could be for you.

What is advocacy?

An advocate is an independent professional that speaks for someone who may not be able to speak for themselves. Advocates help their clients achieve their goals by listening to them, helping them understand their rights, providing them with options and choices to help empower them to take control of their lives. Advocates do not make decisions on behalf of their clients.

Advocates all work towards the Advocacy Charter that underpins and governs the work they do.

What you need to work in advocacy

Empathy

Advocates need a high degree of empathy to be successful. Being able to understand how your clients feel, and why, is important in being able to help them be fully understood by organisations that have the power to make a difference in their lives.

Independence

You are working for the client and take instruction from the client to ensure their voice is heard.

Advocates must ensure, at all costs, that they take instruction from the client and do as instructed.

The advocate should not be influenced by other organisations or work in a way that disempowers clients.

Communication and Listening Skills

A good advocate is able to listen to their clients and understand what their clients’ issues are.

A good advocate is also able to communicate effectively to everyone they work with, whether that’s their client, the organisation they’re liaising with, case workers, or the local authority.

With the client, and advocate needs to be able to explain processes or situations. They need to take instruction from their client on how the client wants to proceed with their case. They also need to help empower the client to speak up for themselves.

With organisations, advocates need to be able to explain the needs of their client, why their clients want certain changes made, and how this should proceed.

Communication isn’t only knowing what to say, it’s about knowing when to not say anything. Advocates often need to keep information confidential. This is incredibly important and helps keep people safe.

Why advocacy is a great field to work in

You directly help resolve clients’ problems

One of the most rewarding things about working in advocacy is that you get to help people improve their situations.

Whether it’s creating action plans, improving access to resources or infrastructure, or just helping a client feel understood, advocacy has a direct positive impact on people who need help.

Advocates may play a role in helping vulnerable people take the first step to recovery, or greater and more secure sense of wellbeing.

You help to improve services

A large part of working in advocacy is dealing with social services, community organisations, and government agencies. Advocates facilitate meetings to discuss their clients’ needs with the organisation that can help. Throughout this process, as an advocate, you have a unique position to point out how processes could be smoother, simpler, or more effective.

The systems that influence these processes aren’t set in stone. Advocates have regularly made the case for why things need to change or improve, and had a great impact on making things better for other advocates and clients who they will never even meet.

You help clients improve their self-advocacy skills

One of the most important things advocates do is help their clients improve their ability to articulate their own needs and desires, to make them able to advocate for themselves.

Advocacy often starts with gathering information on behalf of the client, helping them understand their position, their rights, and who they need to speak to in order to make changes.

Eventually, advocates may be able to help their clients understand this information, and act on it, to such a point that they no longer require an advocate at all.

At this point, the client can be considered able to self-advocate, and are better able to navigate things by themselves.

Advocacy is an incredibly rewarding field, where you can directly help people in difficult situations, and empower them to improve their own lives.

Learn more about advocacy, or check out Morgan Hunt’s candidate section.

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How To Get Into the Mental Health Sector

07 November 2022

“I’m a Psychology student and I want to get into the Mental Health sector but I have no experience! What can I do?”

 

The Mental Health Sector

With 1 in 4 people experiencing a mental health problem each year in England and 1 in 5 people with suicidal thoughts, Mental Health charities all over England are fighting to tackle stigma and support those who are struggling.

Only a small fraction of people experiencing poor mental health can afford private therapy and for those who can't, there are thousands of charities offering a range of Mental Health services for those individuals.

What do Morgan Hunt do?

Morgan Hunt is proud to work with a number of these leading Mental Health charities across England helping to support their recruitment needs. With an ever-growing need for more passionate members of staff, our recruiters are there to help advise individuals on their steps towards a rewarding career.

From Advocacy to Peer Support; Recovery Work to Community Engagement, the Mental Health charity sector has plenty of careers on offer. For many already working in the sector, there are many avenues to trial. However for those new to the sector, it’s knowing what route to take and how to get there in the first place.

For many Psychology or Mental Health students, starting your career can be daunting and for many individuals, knowing where to start is the biggest conundrum.

So where do I start?

As a Mental Health specialist recruiter, I receive a lot of CVs from Psychology or Mental Health graduates. Unfortunately, many have no relevant experience and it is difficult to find them a role within the sector with no prior practice in the field.

To work in the Mental Health sector, you need passion, tenacity and emotional sensitivity. While you may have this already, it is important to prove this in your work experience. It is important to understand that someone experiencing a crisis is considered vulnerable and needs a calm-mannered person to help alleviate a situation.

If you are still in your studies, now is the perfect time to do some work experience. Whether this is volunteering or a 2-week work experience, there are many roles available to budding Mental Health workers and it will look fantastic on your CV.

What options do I have?

Samaritans https://www.samaritans.org/support-us/volunteer/become-samaritans-listening-volunteer/

One brilliant option to consider is a Listening Volunteer at Samaritans. With intense training provided, Samaritans offer an exceptional service for anyone who is in need of someone to talk to.  You will gain the ability to not only understand people but manage difficult emotions and conversations.

The Homeless Sector https://www.london.gov.uk/what-we-do/volunteering/search/volunteer-to-feed-homeless-impoverished-people

Recorded over the past year, there were 28,882 homeless households recorded in 2021/22. Homeless charities are constantly in the need of volunteers to support those who are sleeping rough. Whether that is befriending, being part of a soup kitchen or signposting service users, there are plenty of options to consider.

With 45% of people experiencing homelessness diagnosed with a mental health issue, this experience will give you an understanding of various mental health problems, including alcohol and drug abuse

Befriending https://www.ageuk.org.uk/services/befriending-services/

Loneliness is on the rise, with a number of over-50s experiencing loneliness set to reach two million by 2025/2026. With loneliness often comes depression and for many elderly people, being able to talk to someone on the phone or in person can help improve those feeling low. Befriending is a service offered by many charities, including Age UK. You can do it over the phone or in person and is a fantastic opportunity to work on your people skills.

Peer Support https://openmentalhealth.org.uk/individuals/peer-volunteer/

For those students who might have lived experience of poor mental health, there is an option for a career in Peer Support. Whether it is anxiety or depression, if you are someone who has accessed therapy in the past, you could make a great Peer Support Worker. Using your personal experiences and empathy to support other people can be an incredibly rewarding role and help those struggling to open up to you.

Finding an opportunity that works for you is ideal. I suggest considering these options listed above during your studies. After you graduate, many people will be in the same boat as you looking for a career with no experience to help kick-start this. Whether it is once a week or a few weeks of work experience, some experience looks better than none and gives you an opportunity to try out the sector and figure out what you enjoy and don’t enjoy.

Once you have this experience under your belt, I can help you find a career within the incredibly rewarding sector.

Morgan Hunt’s Amara Howe specialises in Permanent and FTC Mental Health recruitment. To get in touch for advice or to ask about roles, please get in touch with her via email at amara.howe@morganhunt.com

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The Four Day Working Week - Pros & Cons

03 November 2022

There are many claiming that a 4 day working week can help reduce costs, reduce staff sickness, stress levels and burnout, increase staff engagement, support the attraction of a better talent pool and increase productivity!
 

But is all that glitters really gold?
 

However, a four day week won’t suit every business model and even be possible for every employee type within an organisation. In reality, many will work 4 long days to ensure targets are still achieved but longer days could have a significant effect on your employees' stress levels and therefore their overall wellbeing and productivity. Whilst the theory is that more time away from work benefits an employee’s work life balance, by working extra hard during their new ‘working week’, they may find that their work-life balance actually takes a hit.
 

There are considerations for organisations that require desks covered for 5 or even 7 days to ensure clients can contact staff, continuity of service if different people are looking after the same clients which could then result in differing service levels and even missed sales opportunities. There really are pros and cons to this topic…
 

Pros

  • Increased productivity — A recent study by Warwick Business School found that people are more productive when they work fewer hours than when they work longer hours.
  • An Equal Workplace — Roughly two million British people are not currently in employment due to childcare responsibilities and 89% of these people are women. A 4 day work week would promote an equal workplace as employees would be able to spend more time with their families and better juggle care and work commitments.
  • A smaller carbon footprint — Shortening our working week means that employees don’t need to commute as much and large office buildings are only in use four days a week.
     

Cons

  • Customer Satisfaction — The Utah study closed due to poor customer satisfaction. Customers complained that they were unable to access government services with offices closed on a Friday.
  • Wrong Approach — Many confused the concept of a 4 day work week with compressed hours. Employees who are expected to still work 35 hours, but across 4 days will actually show decreased levels of productivity and it can also impact employees’ engagement, work-life balance and overall happiness.
  • Team Management — Managers sometimes find that managing multiple teams on a four-day work week can be challenging as the days employees take off are scattered, making it hard to set up team meetings and manage projects.
     

Some interesting statistics

  • New research by Henley Business School reports that companies that adopted a four-day week found that over three quarters of staff (78%) were happier, less stressed (70%) and took fewer days off ill (62%).
  • Over 60% of businesses in trials have found it easier to attract staff.
  • A trial in New Zealand found over 75% of employees were better able to manage their home and work life compared to 55% before
  • Expenses can be significantly reduced, for companies having a day less to open the office and for staff to reduce commuting and lunch costs.
     

So, what do you think? Will the condensed days become so jam packed with meetings leaving little time to be productive? Will management of diaries become impossible? Are you an employer wanting to be ahead of the curve, retain and attract staff, improve employee well-being but are concerned about productivity? Are you an employee that likes the idea but have questions about how full-on the 4 days will be, will there be an impact on your holiday allowance, and will you be able to achieve the same income?

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