Mental Health Administrator - South London
Job Duties / Responsibilities
Receptionist - Mental Health Services
Location: South London (exact location disclosed upon application)
Hours: Full-time, 37.5 hours/week (Monday to Friday, 09:00 - 17:00)
Pay: £20/hour via umbrella company
Contract: 6-12 weeks
Are you highly organised, confident using IT systems, and passionate about supporting people's mental health and wellbeing? We're seeking a receptionist/administrator to join a busy mental health assessment and support team in South London.
About the Role
This frontline service is a vital first point of contact for adults seeking mental health support in the community. You will be the first voice that people encounter. Ensuring referrals are processed efficiently, enquiries are handled professionally, and service users are connected to the right support.
Key Responsibilities
- Logging and managing referrals on internal databases
- Uploading new clients onto the system and ensuring initial notes are updated accordingly
- Responding to emails and handling complex enquiries
- Taking telephone referrals and providing accurate information. As you will be the first point of contact for clients, you must have an emphatic approach when communicating with clients from the get go.
- Navigating multiple IT systems including databases and Microsoft Excel
- Producing accurate data, reports, and analysis for the team
You'll Excel in This Role If You:
- Have experience in a customer-facing or administrative role (or relevant transferable skills)
- Are a confident communicator and relationship builder
- Are organised, detail-oriented, and able to manage multiple priorities
- Have strong IT skills, including Microsoft Office and database systems
- Can work flexibly and collaboratively within a busy team
Why Join?
You'll be part of an innovative, person-centred mental health support service that helps people to:
- Recover and stay well
- Make informed choices about their care
- Participate fully in everyday life
This is a chance to make a real difference while working within a supportive and professional team.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
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