Income Collection officer

Are you an Income Collection Officer looking to work in Hackney, East London?

Morgan Hunt's Public Sector and Government client based in Hackney, East London, is looking to recruit an Income Collection Officer to work on the front-of-house counter for income collection queries.

You will be responsible for managing a patch of temporary accommodation accounts to ensure that all monies owed in respect of rent and service charges are collected as efficiently as possible.

This assignment has been deemed inside of IR35.

Ideal candidate should must have the ability:

- To assist the with housing benefit applications where required.
- To make contact with clients, including appointments at the pre-notice and pre-legal stages where there are outstanding arrears
- To refer vulnerable clients to support services identifying accounts and responsible for the service of notice-seeking possession.
- To work closely with the Hostel Managers, Placement Officers, Homelessness Prevention officers, the Lettings team and other colleagues in the housing department to provide joined-up services to customers.
- To maintain a good understanding of welfare benefits and any changes which may affect customer's ability to pay.
- To work in partnership with other departments and agencies (DWP, JCP, Citizens Advice etc.) to help customers sustain their tenancy.

If you're looking to work for a Public Sector and Government client based in East London, which feels you to meet the essential criteria outlined above to be an Income Collection officer, then please contact our team with an up-to-date CV.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.