Customer Service Assistant

Job Title: Customer Service Assistant

Location: Slough / Nearby Sites

Working Hours: 40 hours per week / Shift-based / Rota basis




About Morgan Hunt:

Morgan Hunt is a leading recruitment agency dedicated to connecting talented individuals with exceptional job opportunities across various sectors. Our clients trust us to provide them with reliable and skilled professionals who can make a positive impact. Join our dynamic team and be a part of an exciting opportunity at one of our prestigious client locations in Wimbledon!




Role Overview:

We are looking for an enthusiastic and proactive Customer Service Assistant to join our client's team. This is an exciting opportunity to engage with visitors, assist with day-to-day operations, and support a wide range of customer service functions. As a Customer Service Assistant, you will play a pivotal role in ensuring that all individuals entering the building are greeted warmly and have their inquiries addressed efficiently.




Key Responsibilities:

• Greet and assist visitors as they arrive at the building, providing information about services and facilities, and directing inquiries to relevant staff members.
• Monitor building access by ensuring only authorized individuals enter and exit. Sign-in and sign-out contractors and visitors.
• Operate IT systems such as Pyramid, Gladstone, Inform, and parking control systems, ensuring accurate data handling and effective system management.
• Manage the telephone switchboard for the site, ensuring all incoming calls are answered and directed appropriately.
• Assist with additional customer service-related tasks and duties as required.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.