Gateway Customer Service Officer

Are you a Gateway Customer Service Officer looking to work in Southwark, Southeast London?

Morgan Hunt's Public Sector and Government client based in Southwark, Southeast London, is looking to recruit a Gateway Customer Service Officer to meet the housing needs of customers to prevent homelessness

You will be the first point of contact for customers with housing needs adopting the council's fairer future principles .

This assignment has been deemed inside of IR35.

Ideal candidate must have the ability:
- To be responsible for the maintenance of the personalized housing plans when customers are interviewed or receive housing advice, assistance and support over the telephone or via any mode of communication.
- To assess the customers housing needs and provide housing solutions to meet the customers housing needs.
- To provide a service to vulnerable customers who may approach the council for assistance through the Children's Act, the Care Act, and all relevant housing legislation including the Homelessness Reduction Act 2017.
- To meet the housing needs of customers who are threatened with homelessness or who are homeless.

If you're looking to work for a Public Sector and Government client based in Southeast London, and feel you meet the essential criteria outlined above to be a Gateway Customer Service Officer, please contact the team with an up-to-date CV.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.