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This role will involve working with the existing IT Service Desk team of five and help to support Faculty employees and Members with account issues, printing support, Wi-Fi issues, web conferencing, laptop/desktop and mobile telephony issues. Working primarily in a Windows ment, however, the IT team also support BYOD Apple Mac. This role will be fully supported with one to one training from the Systems and Support Engineer (Service Desk Team Leader) and the Head of IT to develop your interpersonal skills as well as your technical knowledge.

The successful candidate should be a logical thinker with great problem solving skills with some basic IT skills such as using Microsoft 365 and Teams. You will be a good communicator both written and verbally and always display a customer first attitude. The successful candidate will show a commitment to the apprenticeship opportunity with the aim to progress to a role within the IT team after completion of the apprenticeship.

You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT Systems & Networking Level 3 Apprenticeship in partnership with QA Apprenticeships.

The Production and Technical department are recruiting a Technical Supervisor. We are seeking to make contact with a sui experienced technician. We particularly welcome applications from those who are currently under-represented in our workforce.

We are seeking to recruit an enthusiastic person with good knowledge and experience of all live-event related technical aspects including rigging, lighting, audio, AV and staging to work across all areas of the Hall to help deliver a busy and varied programme of events. Ensuring that events are exceptionally well planned and working closely with the Event Management team, the Technical Supervisor will be responsible for the technical delivery of events and productions to the highest possible standard. Playing an active role on load-ins and load-outs as well as during rehearsals and the event itself, the Technical Supervisor will have an overview of all technical activity taking place and are fully aware of the wider implications this can have on others.

The ideal candidate will have substantial experience within the industry including staging and seating systems and a basic understanding of sound and lighting. Experience of arena rigging or other venues is essential and an NRC Level 2 qualification would be a significant advantage, although successful candidates will be put through the NRC Level 2 by the Royal Albert Hall if not already achieved.

The role will require significant flexibility of working hours to embrace the responsibilities within the department and the services that it provides. Therefore candidates must have the ability and willingness to work within a roster and the ability to undertake long shifts when required which could be over early mornings, late nights, overnight, week days and weekends. Candidates must be physically fit enough to be able to undertake the required duties and self-motivated with an ability to manage time effectively and prioritise workload. Good ICT skills, numeracy and literacy are essential as well as the ability to communicate effectively and work successfully as part of a productive team.

This is an exciting opportunity for individuals wishing to develop their skills and further their career in the production and technical sector of the live events industry.If this role sounds like the right one for you, please see the recruitment pack for more information here: https://jobs.royalalberthall.com/vacancies/619/technical-supervisor.html. Please note that any offers of employment will be subject to successful eligibility and reference checks, as well as Occupational Health clearance.The closing date for all applications will be midday on 31 March 2023.The Royal Albert Hall is committed to creating a diverse and inclusive ment in which everyone can thrive. We encourage candidates from all cultures and backgrounds to apply.