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Purpose of the role:

WEA have an exciting opportunity for a Head of Quality and Performance to join our WEA team.

You will get...
- A salary of £50,718 - £53,387 per annum;
- Enhanced holiday entitlement (30 days, plus bank holidays);
- Agile working opportunities;
- Life insurance cover;
- Employee assistance programme;
- Cycle to work scheme;
- Eye care vouchers.

The Head of Quality and Performance will be responsible for leading the operational performance of the Quality and Performance function of the directorate, ensuring the successful delivery of business strategy, Key Performance Indicators (KPIs) and objectives, whilst adhering to regulatory compliance and achieving high outcomes for learners.

The scale and breadth of our curriculum offer is what makes us special. It is our most powerful and important tool in meeting the needs of our learners and the communities, regardless of starting point or educational need - We bring learning to the learner, whether it be in local trusted venues or their living room via online learning.

Key areas of responsibility:

Reporting to the Director for Quality and Student Services, you will be accoun for developing a rich understanding of the performance of learners and teaching colleagues across all WEA provision, based on robust quality assurance activities.

A key part of your role will be supporting managers across the WEA to develop highly effective quality assurance practice in their regions to ensure performance issues are identified, understood and addressed in a timely and appropriate manner.

Delivering inspirational training through staff development activities, guidance and support for managers and their teams, equipping them with the skills they need to secure exceptional progress, experience and outcomes for their learners across the Association.

Driving a culture of continuous quality improvement across the WEA that fosters innovation and the sharing and transfer of great practice effectively, as well as prompting rapid support and intervention when needed, to effectively safeguard learner progress.

About you:

Are you passionate about lifelong learning? Join the UK's largest voluntary sector adult education provider.

As Head of National Quality and Performance, you should have:
- A teaching qualification and experience of teaching within the FE sector;
- Extensive experience of Ofsted;
- Ability to lead and manage national quality assurance and performance;
- Excellent knowledge and understanding of the UK education ment;
- Experience of face to face, online and digital educational development and teaching;
- A strong team work ethic. We like to collaborate and support each other;
- A passion for adult education, and making a difference!

The role: Fundraising & Engagement Manager

Contract type: Full time, 35 hours per week

Reports to: Director of Engagement

Location: Hybrid, with flexible working and attendance at external meetings/events

Additional benefits: Contributory pension scheme, 25 days annual leave, plus bank holidays, childcare vouchers.

This is an exciting opportunity for a senior, dynamic fundraiser to join the Brain & Spine Foundation team. We’re looking for a professional with experience and confidence to manage a wide range of fundraising disciplines, as well as line managing and developing a Fundraising Officer. This is a hands-on, practical role with strategic significance. It will suit a person who is ambitious, comfor with a big vision, and pragmatic enough to succeed without ‘big charity’ resources.

You will be responsible for creating compelling fundraising outputs that are impactful, distinctive, and that cut through. You will have an affinity for inspirational storytelling that allows the voice of lived experience to shine through.

About us

The Brain & Spine Foundation is a lifeline for the 12 million people in the UK living with any of the 600+ known neurological conditions, including well know one’s like dementia, stroke, motor neurone disease, and hundreds of rare conditions. We are a national charity working across the UK to dramatically improve treatment, care, and support so that people affected by a neurological condition enjoy a much higher quality of life. We also work with families, carers, and health professionals.

Professional Neuro Services: Neurological conditions are complex, and resources are scarce. People wait for a long time for diagnosis while living with the stress of uncertainty. We provide free, professional help for any condition, and for anyone affected:

• National Helpline, run by neuroscience-qualified nurses.
• Expert health information, distributed to individuals, families and hospitals..
• UK-wide peer support groups, tackling loneliness, low self-esteem, and isolation.

Research – NeuroLifeNow: NeuroLifeNow, gathers valuable first-person insight into the daily reality of living with a neurological condition and the difficulties of accessing treatment, care and support. We deliver results in real-time to influence positive change for our community. Visit neurolifenow.org

Community – Neuro Changemakers: Any person affected by a neurological condition is a Neuro Changemaker. We aim to mobilise a community of experts by experience to create a network of local self-help groups across the UK. These groups contain the tacit knowledge of how best to navigate the health and care structures in their region, as well as addressing unmet need.

About the role

The post holder will have responsibility for delivering income and engagement across multiple channels:

• Trusts & Foundations
• Public Fundraising – Individual Giving, Mid-Value, Legacies
• Community and Challenge Events
• Charity of the Year.

The aim is to achieve substantial income growth across each of these fundraising channels to deliver the organisational strategy, working closely with the Director of Engagement.

The post holder will be able to draw upon the expertise of our freelance Trusts and Foundations consultant who has managed and developed our portfolio of grant funders over the last three years. The aim is to have more in-house knowledge and external activity in what has been BSFs key fundraising channel to date.

In parallel with securing grants we have a strategic objective to boost our public fundraising capability. And the post holder will manage our community and events portfolio, supported by the Fundraising Coordinator.

Main responsibilities

Secure significant income (£850,000+) through a range of channels, including:

• Trusts & Foundations: Secure five and six figure gifts from grant giving trusts and foundations. Provide exceptional stewardship to those Trusts with whom we have existing relationships, whilst researching and cultivating new prospects.
• Individual giving: Manage a regular cycle of testing new channels (digital and offline). Develop acquisition and retention products and campaigns, based on audience insight and sector trends, in particular a regular giving proposition. Develop our warm audience.
• Community fundraising: Manage a portfolio of activities and initiatives including groups & associations, local businesses, in memory, schools, universities and faith groups with support from the Fundraising Coordinator
• Challenge events: Manage a portfolio of third-party events, including The London Marathon and others across the UK, with support from the Fundraising Coordinator
• Identify Charity of the Year opportunities, developing a pipeline and delivering compelling, evidence-based pitches. Manage existing corporate relationships and promote Neuro Inclusive Workplace across all corporate relationships
• Implement a legacy strategy, including marketing and digital promotion, along with free will writing offers
• Develop a digital fundraising strategy with the Communications & Marketing Manager to enhance digital giving and presence
• Build a substantial community of supporters - Neuro Changemakers
• Work with external agencies or suppliers to fulfil our content requirements, creating the brief and overseeing the creation
• Manage the Fundraising Coordinator, ensuring they have clear objectives and that we have a high-performing and collaborative team
• Formulate public fundraising income and expenditure budgets: create KPIs, monitor monthly, report on variances, reforecast when required and take action to address shortfalls in income
• Build a supporter experience and care programme that ensures retention and deepens supporter engagement with the cause
• Develop robust, stand out supporter led journeys and engagement programmes and work with colleagues to develop data systems that are fully integrated between our website and CRM (Salesforce)
• Contribute effectively to strategy development sessions, using lateral thinking to help create new products and initiatives
• Work with Communications & Marketing Manager to manage priorities for both fundraising and comms and to provide team support to cover absences
• Attend Trustee/SLT meetings where appropriate to report/present on strategy and income generation progress
• Keep up to date with developments in the third sector and monitor competitor activity.

These duties act as a framework and are not a definitive list. Other reasonable duties may be required consistent with the grade of the role.​

How to apply
We would love to hear how your experience and drive demonstrates your suitability for this role. To apply, please email Paul Flitcroft, Director of Engagement (pau[email protected]) with your CV and one-page cover letter highlighting how your experience relates to the essential criteria listed above. The deadline for applications is 17.00 21 June 2023.

We will be holding first round of interviews from week commencing 26 June 2023.