Thames Reach Charity - Outreach Worker - Croydon

Job Title: Outreach Worker

Location: Croydon (Office/Community Based)

Hours: 37.5 per week

Rota:

• Monday to Friday
• 3 days: 09:00-17:00
• 2 days: 05:00-13:00

Assignment Length: 2-3 months (Possible extension)

Pay Rate: £21.50 per hour (via umbrella company)



About the Role

We are currently seeking a passionate and dedicated Outreach Worker to join our client's Croydon-based outreach team. This is a unique opportunity to be part of a crucial service supporting the rough sleeper community in the borough. You will play a vital role in engaging with individuals sleeping rough, advising them on safe practices, support services, and pathways out of homelessness.

In this impactful role, you will contribute directly to the CHAIN database, a critical tool for tracking and supporting homeless individuals, and work collaboratively with key local services and agencies.



Key Responsibilities

• Provide on-the-ground support and advice to rough sleepers in Croydon.
• Conduct initial needs and risk assessments for newly referred rough sleepers.
• Maintain regular updates and assessments for known individuals.
• Input and manage client data accurately on the CHAIN database.
• Identify appropriate accommodation and support options for each client.
• Liaise and work in partnership with local authorities, police, NHS, housing providers, and addiction services.
• Attend and represent the team at multi-agency meetings as needed.

Requirements

• Strong interpersonal and communication skills.
• Flexible and responsive to the urgent needs of rough sleepers.
• Ability to manage a caseload of clients with complex needs.
• Competence in using IT systems and managing case records and data.
• Confident in advocating for clients and representing the service externally.
• Enhanced DBS (Adults & Children) is required. If you do not currently have one, we can assist with the application.

What You'll Gain

• An opportunity to make a tangible difference in the lives of vulnerable individuals.
• Work alongside a committed team of like-minded professionals.
• Be part of a mission-driven service with a collaborative, supportive environment.
• Contribute to real, fast-paced outcomes that change lives.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.