Job Search

Morgan Hunt\'s London based client is looking for a Civica Open Revenues Systems Officer to join their team.

In order to be immediately effective in this position the ideal candidate will have previous experience with:

• Working as a member of a team to provide system support functions for the Revenues/Benefits and Business Rates Services\' IT systems
• reconciliation of payment functions within Revenues/Benefits and Business Rates Services
• undertaking the day to day administration of the Revenues/Benefits/Business Rates computer systems, including batch processing, producing reports, running test data, dealing with queries and errors and monitoring the systems\' performance to ensure continued efficiency and effectiveness
• Writing complex queries using programming languages such as iSQL, AWK, Perl.
• Correcting or appending data using a tool like QBF or equivalent
• Providing database support for the Revenues & Benefits databases using such languages as SQL, iSQL, Ingres or any other equivalent language.
• Providing first line to users and answering enquiries whilst keeping senior manager and used informed of IT failures, changes in procedures and legislative requirements.
• Providing guidance to Systems Support Assistants in the scheduling of daily batch work and queries and providing training if necessary.
• Creating and maintaining databases and spreadsheets in response to service requests

If you feel you meet the essential criteria outlined above, please contact the team with an up to date

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual\'s skills, qualifications and abilities to perform the relevant duties required in a particular role.

Senior Payroll Officer

Morgan Hunt is working with a Housing Association in Staffordshire who are looking at recruiting a Senior Payroll Officer. This is a 3 month contract role paying up to £20 p/hour.

For this role you will be required to travel to the office once a week.

Key Responsibilities of the Senior Payroll Officer:

• Ensure accurate payroll processing, adjustments, documentation dispatch, expense management, statutory compliance, and employee query resolution; handle third-party payments, Auto Enrolment, year-end returns, salary increases, and P11d production.
• Calculate, process, and reconcile annual pay reviews; review and implement employee benefits procedures; ensure NMW compliance; improve pension scheme processes; test and implement HR and Payroll System upgrades.
• Update payroll procedures annually; support audit processes; ensure compliance with payroll and pension legislation; maintain current knowledge of legislation; assist with group communications.
• Maintain payroll system parameters; support and test system upgrades; report and resolve system issues promptly.
• Accurately code, authorise, and process employee expense claims; ensure accurate documentation and reconciliation of payments to HMRC, pension bodies, and other deductions.

Previous Skills and Experience of the Senior Payroll Officer:

• Experience of working in the housing sector
• End to end payroll, from start to finish.
• CIPP for relevant payroll qualifications or qualified by experience.
• Experience of working within a project team and playing a key role within the project delivery
• Civica HR and Payroll system is ideal.

Interviews and start date ASAP so please apply NOW if interested or send your CV directly

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Job Title: Team Leader Homeless Service

Job Type: Permanent

Location: Halton - Cheshire

Industry: Social Care - Homelessness

The organisation

In this Team Leader Homeless Service opportunity in Halton, you will join charity helping vulnerable young people, gain access to temporary accommodation as a result of being homeless The role Is to help customers manage their own money accordingly to maintain their tenancy longer term whilst also being responsible for leading and developing a team of front line workers.

Key responsibilities

In this Team Leader Homeless Service job, your responsibilities will include:

• Managing a small caseload of clients living in temporary accommodation. Assisting them with housing support / applying for benefits - caseload will consist of complex needs
• Undertake supervisions for all staff members - keeping track of targets / KPI\'s and performance
• Working with the housing services manager to support tenants to pay rent and service charges - including advice on their finances
• Helping promotes independence of the tenants living in the temporary accommodation
• You will be responsible to maintain health and safety procedures on site - making sure all customers / staff are safe and free from harm
• Creating the staff rota / dealing with sickness and absences when required - keeping up to date records of the site

Skills & experience required for Team Leader Homeless Service

• Proven track record of working within supported housing / homelessness
• You will need to have worked in a senior / team leaders post previously
• Able to work flexibly when required (out of hours rota)
• A valid DBS child and adult cleared Issued within 12 months or on the update service
• Driving license is required to travel over the Halton area

For more details you can call the office line on 021 631 5930, please ask for Alisha. If you feel you meet the above criteria please apply within.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual\'s skills, qualifications and abilities to perform the relevant duties required in a particular role.

Are you a Housing Officer looking for work in Lambeth, South East London?

Morgan Hunt\'s Public Sector and Government client based in Lambeth, South East London, is looking to recruit a Housing Officer to deliver an integrated generic housing service to tenants and leasehold customers.

This assignment has been deemed inside of IR35 and will offer hybrid working.

Ideally, the successful candidate will have the ability to:

• Demonstrate strong knowledge of housing legislation and tenancy agreements.
• Provide a proactive and customer focused housing management service across a designated area and to ensure that the Council fulfils its legal and contractual obligations to tenants and leaseholders.
• Deliver key housing management services, ensuring timely and high-standard delivery.
• Provide assistance, advice, and information to residents on tenancy and estate management services.
• Investigate and manage abandoned properties, tenancy fraud, and breaches of tenancy.
• To act as a regular and visible presence on estates, taking action to make sure estates are safe and well maintained and provide advice, information and reports on any housing management matter.
• Conduct tenancy checks, welcome visits, and tenancy reviews.
• Coordinate and perform routine site inspections, ensuring compliance with health and safety regulations.
• Monitor estate services contracts and address communal repairs and fire safety.
• Handle reports of nuisance, anti-social behaviour, and liaise with the Tenancy Enforcement Team.
• Support witnesses and victims of anti-social behaviour.
• Work with partner agencies and contribute to community development initiatives.
• Attend community meetings and forums.

If you\'re looking to work for a Public Sector and Government client based in Lambeth, South East London, and feel you meet the essential criteria outlined above to be a Housing Officer, please contact the team with an up to date CV.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual\'s skills, qualifications and abilities to perform the relevant duties required in a particular role.

Female Housing Support Worker

Rochdale

Temporary

Full time

£13.00 - £15.00 per hour

Our client

Our client is part of a large group who are committed to enriching communities and improving lives. They provide residential and day support services to people who are homeless or in housing need. Services offers a safe environment where people can develop their skills and independence to empower change.

Morgan Hunt is recruiting for a Female Housing Support Worker, to join the a service in Rochdale on a temporary basis. This is a full-time role, with the potential of being permanent for the right candidate.

The role

• To be involved with admission and selection of service users, in conjunction with the Project Leader.
• To encourage and assist service users, via support plans, to develop themselves and their independence within the service or by moving on.
• To work in consultation with other members of the staff team and to liaise with the staff of other projects.
• To ensure the upkeep and the security of the building and to take responsibility for any cash and equipment under your control.
• To carry out regular key-working sessions with service users at the agreed period, to meet their individual needs and keep comprehensive records of all contacts made.
• To issue warnings and take appropriate action to promote the health, safety and welfare of all service users in line with policies and procedures.
• Support individuals in a way that is trauma informed and solution focused and promotes resilience.
• The efficient keeping of appropriate records including case notes, support plans, financial and administrative records.
• To support and assist service users in participation and consultation processes.
• Foster and maintain positive relations with volunteers, local community and other voluntary and statutory organisations and external agencies and with other services.
• To ensure compliance with the Group\'s Health and Safety policies.

The candidate

• Able to assess need and to plan and deliver effective, stimulating and dynamic support.
• Able to develop service user, volunteer and community involvement and work in an enabling way including facilitating group activities.
• Able to address equality and diversity issues and an understanding of the needs of volunteers and service users.
• Able to demonstrate personal organisational skills: attendance /timekeeping, planning workload; record keeping, use of IT, managing resources effectively, meet deadlines.
• Able to demonstrate strong communication skills including record keeping, report writing, use of IT and social media platforms.
• Able to be an effective team member and inter agency worker.
• Able to use training, supervision and other feedback to continually improve performance.
• Able to manage risk and associated and ensure that procedures are followed, and risk is managed appropriately.

An Enhanced DBS is required for the role of Female Housing Support Worker.

This is an urgent requirement for our client, so for more information or to be considered for this role, please apply today!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Are you a Benefits Assessment Officer looking for work in Warwickshire, England?

Morgan Hunt\'s Public Sector and Government client based in Warwickshire, England, and is looking to recruit a Benefits Assessment Officer on a permanent basis.

As a Benefits Assessment Officer, you will play a pivotal role in assisting residents in the local community by determining whether they are eligible for Housing Benefit, Council Tax Support and/or Universal Credit.

The successful applicant will be able to work on a hybrid basis, having the option to work from home for up to three days a week, with a minimum of two days each week being worked in the office.

Ideally, the successful candidate will have the ability to:

- Proficiently use the Civica Open Revenues processing system
- Assess all types of Housing Benefit and Council Tax Support/Reduction claims for all tenure types
- Process new claims and changes in circumstances
- Assess student claims, persons from abroad, and self-employed claims
- Deal with Universal Credit cases
- Assist with backlog clearance
- Keep up to date on legislation changes and operate any changes within Revenues and Benefits
- Organise and prioritise your own workload and help ensure the team is adequately covered at all times
- Liaise with external organisations including Landlords, Employers and the Department for Work and Pensions
- Advise claimants on Benefit entitlements and legislation changes
- Handle inbound customer queries

In return, the client is offering a salary from £25,119 to £27,334 per annum alongside 25 days annual leave entitlement exclusive of bank holidays.

If you\'re looking to work permanently for a Public Sector and Government client based in Warwickshire, England, and feel you meet the essential criteria outlined above to be a Benefits Assessment Officer, please contact the team with an up to date CV.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual\'s skills, qualifications and abilities to perform the relevant duties required in a particular role.

Are you a Benefits Assessment Officer looking for work in the West Midlands or remotely from home?

Morgan Hunt\'s Public Sector and Government client based in the West Midlands is looking to recruit a Benefits Assessment Officer to provide support throughout a busy period.

This assignment has been deemed inside of IR35 and will offer full time home working.

Ideally, the successful candidate will have the ability to:

- Proficiently use the Academy (Capita) Revenues and Benefits processing system
- Assess all types of Housing Benefit and Council Tax Support/Reduction claims for all tenure types
- Process new claims and changes in circumstances
- Assess student claims, persons from abroad, and self-employed claims
- Deal with Universal Credit cases
- Assist with backlog clearance
- Deal with ATLAS
- Liaise with external organisations including Landlords, Employers and the Department for Work and Pensions
- Advise claimants on Benefit entitlements and legislation changes
- Handle inbound customer queries

If you\'re looking to work from home for a Public Sector and Government client based in the West Midlands, and feel you meet the essential criteria outlined above to be a Benefits Assessment Officer, please contact the team with an up to date CV.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual\'s skills, qualifications and abilities to perform the relevant duties required in a particular role.

We have a current opportunity for a Housing Officer on a temporary basis. The role will initially be for 1-2 months but will likely be extended. You will have your own defined patch and would require a car to get to and from the patch. Hybrid working will be offered after receiving all training required, so would initially be office based.

The role will involve working on:

• arrears
• anti-social behaviour
• voids
• estate management

Experience in housing management is essential. The client is looking for someone to start ASAP.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Are you a Revenues and Benefits Customer Service Officer looking for work in Staffordshire or remotely from home?

Morgan Hunt\'s Public Sector and Government client based in Staffordshire is looking to recruit a Revenues and Benefits Customer Service Officer to provide support throughout a busy period.

This assignment has been deemed inside of IR35 and will offer full time home working.

Ideally, the successful candidate will have the ability to:

- Proficiently use the Academy (Capita) Revenues and Benefits processing System
- Assist customers with queries relating to the Billing, Collection and Recovery of Council Tax
- Open, close and amend customer accounts
- Take Council Tax Payments and set up direct debits
- Advise on discounts and exemptions
- Handle moves in and out of properties
- Assist customers with queries relating to Housing Benefit and Council Tax Support/Reduction
- Advise claimants on Benefits entitlements and legislation changes
- Request documents from claimants which are required for Benefits Assessments
- Liaise with internal departments and external organisations
- Handle all forms of correspondence

If you\'re looking to work from home for a Public Sector and Government client based in Staffordshire, and feel you meet the essential criteria outlined above to be a Revenues and Benefits Customer Service Officer, please contact the team with an up to date CV.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual\'s skills, qualifications and abilities to perform the relevant duties required in a particular role.

Transaction Manager

Morgan Hunt is working with a Housing Association in Southwest London who are looking at recruiting a Transaction Manager. This is a 6 month contract role paying up to £24 p/hour and will offer hybrid working - 2 office days p/week.

Key Responsibilities of the Transaction Manager:

• Oversee client bank and rent account transactions, ensuring accurate ledger management and reconciliation.
• Produce management accounts, budgets, and rent increases, and prepare year-end schedules for audits.
• Lead, coach, and develop the team, ensuring performance, compliance, and stellar service delivery.
• Resolve issues, manage complaints, and enhance customer experience through expert knowledge and collaboration.
• Maintain accurate rent ledgers, allocate payments correctly, and manage Direct Debits and rent payment systems.
• Ensure timely and accurate payment of invoices and supplier payments through BACS runs and close monitoring.

Previous Skills and Experience of the Transaction Manager:

• Minimum AAT Qualified.
• Financial and management accounting systems, principles, and practice, in a supervisory or leadership role working in social housing.
• Driving change using IT systems to improve efficiency.
• Using accounting and rent ledger systems.

Interviews and start date ASAP so please apply NOW if interested or send your CV directly

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

About the role:

• You will assist the Housing and Support team in delivering high-quality housing and support to our residents. In this role, you\'ll frequently serve as the first point of contact for our residents and visitors, addressing a wide range of inquiries and providing comprehensive information and holistic advice. You will deliver a consistent, top-tier customer service experience for everyone you engage with, especially our residents and their support network. Your role will be wonderfully divers with varied responsibilities such as; reception duties, first aid, fire marshal, health and safety, as well as being the face of St Paul\'s Group to welcome new residents and Health & Wellbeing members.
  
  As the first point of contact for our valued residents and visitors, you\'ll play a pivotal role in our mission to deliver top-notch housing and support. You\'ll tackle a diverse range of responsibilities, making every day exciting and fulfilling:

• Deliver Outstanding Customer Service: You will be at the forefront of providing a consistently high-quality customer service experience. Your interactions will leave a lasting impression on everyone you encounter, especially our residents and their support network.

• Versatility at its Best: This role is anything but monotonous. In addition to typical reception duties such as managing telephone services, handling mail, overseeing repairs, and processing payments, you\'ll also play a vital role in maintaining the safety of our building.

• Safety and Security: You\'ll be designated as the first aider and fire marshal, entrusted with ensuring the safety and well-being of our residents during emergencies. Regular patrols, including Wellbeing and Facilities checks, will be part of your shift, contributing to our community\'s safety and comfort.

• Welcoming and Listening: This role will often be the first point of contact; you may receive new residents, address complaints, handle reports of anti-social behaviour, or lend a compassionate ear to residents and the public. Your ability to identify and report concerns or issues as appropriate will be invaluable.

• Joining our team means becoming part of a friendly and supportive group of experienced housing advisors. Where your expertise and passion will shine as you play a vital role in making a difference in the lives of our residents and visitors. Your multifaceted responsibilities will keep you engaged, and your dedication to delivering high-quality service will be a source of pride and accomplishment.
  
  What we offer:

• At St. Paul\'s Group, we prioritise improving diversity and inclusion in the workplace and the services we provide. We value your authenticity and unique voice and encourage you to share your opinions. You will have the opportunity to be a catalyst for change by actively participating in our Employee Resource Groups.

• As a team member, you can learn, grow, and reach your full potential. We are committed to your development and will support your personal growth journey. Our comprehensive learning and development program includes training, qualifications, and on-the-job experience, ensuring that you have the skills necessary for your role while offering continuous development and advancement opportunities.

• In addition, you will have access to a range of benefits which will support you in mind, body, and spirit, which include:

• Free gym access across our sites.

• Discounts from major retailers and supermarkets.

• Free access to well-being and counselling services.

• The ability to work from a range of outer London work locations.

• Career development programmes to help you thrive.

• Family-friendly policies to help you balance work-life, including enhanced maternity pay.

• Life Assurance.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Job Purpose

• To provide housing management and housing related support to a caseload of residents
• To be responsible for the monitoring of all rent accounts ensuring that both personal and housing benefit elements are paid regularly - taking early intervention and prevention action to minimise rent arrears, only taking enforcement action when necessary.
• Work collaboratively with other departments - in particular, Facilities and Property Management and other community operations teams (Health and Wellbeing, and Children Youth and Families) to deliver the best service for our residents
• To ensure that residents receive services relevant to their needs, arising from their Outcome Star assessment action plans
• To be responsible for ensuring that the Inform is maintained accurately times for all residents with whom you have contact
• To support residents to engage and participate in Progression activities
• To work proactively with residents to high-quality and affordable move-on accommodation
• Maximise resident\'s uptake in Progression opportunities by working alongside the Progression Coaches
• Maximising housing occupancy and minimising voids by taking proactive action
• Ensure that residents comply with Tenancy and License conditions, and taking action to deal with any anti-social behaviour as instructed by the Housing and Support Manager

Duties and Responsibilities

Housing Management

• Be responsible for the intake of residents, undertaking all required paperwork and ensuring that the licence agreement and all relevant policies and procedures fully and clearly explained
• To be responsible for the monitoring of all rent accounts ensuring that both personal and housing benefit elements are paid regularly - taking early intervention and prevention action to minimise rent arrears, only taking enforcement action when necessary
• Maximise housing occupancy and minimising voids by taking proactive action, including void inspections, and facilitating referrals, interviews and assessments
• Proactively investigate and address all cases of anti-social behaviour

Support

• Carry out Outcome Stars assessments and collaboratively create person-centred actions - using a Psychologically Informed approach
• Review and update assessments and actions as led by residents at appropriate intervals in accordance with policies and procedures
• Be responsible for monitoring client\'s welfare, including physical and mental health, substance misuse and to intervene with appropriate strategies as needed
• Liaise, advise, and advocate with the client to external agencies
• Carry out Facilities Checks and Wellbeing Checks as required in accordance with policy and procedures
• Ensure work is delivered collaboratively with all other departments - in particular - the Property and Facilities team, and other community operations teams (Health and Wellbeing, and Children, Youth and Families)
• Ensure that Safeguarding procedures are followed, taking action to report concerns proactively in accordance with our Safeguarding Policy and Procedures
• Work in partnership with the Progression team to ensure residents maximise their engagement with Education, Training, Employment and Volunteering (ETEV) and Engagement and Empowerment activities
• Support residents to establish a greater awareness of the community they live in and their ability to live independently

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual\'s skills, qualifications and abilities to perform the relevant duties required in a particular role.