Job Search

Contract: 6 month FTC

Pay: up to £31000, p/a

Location: Remote

Key Responsibilities of the Complaints Advisor:

• Identifying and responding to queries from Landlords or Complainant/Representatives in line with HOS service level agreements.
• Communicate with Landlords and Complainants/Representatives using the key HOS communication channels; email, letter and telephone as required.
• Distributing cases and correspondence to relevant caseworkers and updating landlords or complainant / representatives as required.

Essential Criteria for the Complaints Advisor:

• Experience of successfully working to KPIs, conflicting demands and challenging timeframes.
• Experience of communicating effectively with internal and external stakeholders, both verbally and in writing.
• Demonstrable and successful application of strong IT skills, particularly the Microsoft Office Suite (Word, Excel, PowerPoint).

The closing date for this application is Monday 23rd September. If you match the above criteria, please apply now.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual\'s skills, qualifications and abilities to perform the relevant duties required in a particular role.

Morgan Hunt require an Credit Controller for NHS based in Central London

Credit Controller

Pay Rate: £14ph PAYE £1.68 WTR = Total £15.68ph

Hours 37.5 9am to 5pm Mon to Fri

Location: Central London

Duration: 6 months on going contract

Scope of the role

• The candidate will part of a team of Credit Controllers providing a high quality and efficient credit control service to the Trust for International debt. Candidate will play a leading role in the collection of the Trust\'s International debt and will ensure that a low debt profile is maintained.
• The candidate must possess excellent communication and organisational skills and be able to work under pressure using his/her own initiative.
• The candidate is responsible for reporting the Trust International debt position, highlighting large or old debt with appropriate narrative and action plan.

Main Duties and Responsibilities

• To be responsible for the collection of all International debt to ensure that the Trust\'s income is maximised. To ensure that all debt managed is kept constantly under review and a low aged debt profile is maintained.
• To assist in the maintenance of the Trust\'s cash flow position by understanding the expected cash inflows and their timings.
• To maintain regular contact with your client portfolio, to expedite payment, resolve queries, and be the face of the organisation. This will require a high level of communication skills including diplomacy, negotiation and a highly professional business manner.
• To be responsible for maintaining regular contact with professionals of any shortfall in payment made by Private Medical Insurers and advise of any future deductions to be made from future advance payments to them and resolve queries.
• To deal with the more complex/sensitive debt. Establishing payment plans taking into account sensitivities and the cultural and economic background of the debtors.
• To be responsible for the regular submission of International debts to the Trust\'s Debt Collection Agents. To maintain full records of action taken, deal with queries and agree debtors\' payment arrangements as required.
• To be responsible for identifying debts that are considered uncollectable and to regularly report to the Credit Control Manager debts that are potential write offs.
• To follow set procedures to achieve targets by regularly reviewing progress and resolving queries. Implementing short, medium and long-term strategies to resolve problems as necessary.
• To report performance against departmental and individual targets via KPIs (including DSO, reduction in bad debt provision and achievement of targets).

• To be aware of weekly, monthly and annual deadlines and to ensure these deadlines are achieved.

• To be responsible for generating statements and reminder letters for all debtors on pre-defined dates and ensuring they are checked and despatched according to laid down procedures. To be responsible for suppressing statements and reminder letters where necessary and ensuring the regular review of those suppressed.
• To be responsible for monitoring deposits on account, identify refunds for processing using the DOA reporting tool, ensuring the Trusts Deposit Returns Policy is adhered to, Anti-Money Laundering regulations are not breached and due diligence checks are made using the Trusts chosen Sanctions Agency. Escalate complex accounts to Senior Management.
• To be responsible for submitting invoices electronically to Private Medical Insurers and ensure they are successfully validated to ensure prompt payment by the insurer and improve cash flow.
• To ensure all billing is received from the International billing team and delivered to clients in a timely manner.
• To ensure accuracy of all requests for Credit Notes and Re-bills prior to authorisation by the Head of Finance & Information.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Morgan Hunt are currently working with a charity in search of a temporary Board Administrator based in London to provide administrative support with all arrangements for the Board.

The temporary Board Administrator will be responsible for:

• Supporting, organising and attending well run and accessible Board and Committee meetings with agendas agreed, papers collated and distributed, and meetings managed.
• Taking minutes at Board and Committee meetings, preparing minutes after the meetings in a timely manner, and reviewing minutes before distribution
• Distributing post-meeting documents and actions, maintaining Action Logs for the Board and Committees, and tracking pending action items before and after meetings

The temporary Boars Administrator will need to have:

• Previous experience working in an administration role within a charity, membership, or regulatory body
• Office 365 (mainly Outlook, MS Teams, Word and Excel)
• Live in or near London

If you match the above criteria, please apply now.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Morgan Hunt are working with a leading UK government agency to recruit a contract Business Analyst.

Experience in Business Analysis within the Software Development Lifecycle:
You bring extensive experience in guiding products through the discovery, alpha, and beta phases into live operations, with a strong focus on user-centric design, iterative development, and continuous improvement to deliver high-quality digital services.

Key Criteria:

• Business Analysis:
  You possess a proven track record of investigating problems and analyzing options for both new and existing digital services. Your expertise includes gathering and analyzing information to formulate actionable recommendations for service enhancements.

• User Focus:
  You have a deep understanding of user needs and desires, gained through collaboration with user researchers. You actively champion user research, ensuring that all decisions are centered around user experience.

• Business Modelling:
  Your experience includes modeling complex scenarios across multiple business functions or programs, enabling you to address advanced challenges effectively.

• Business Improvement Process:
  You excel in analyzing current services and processes, identifying opportunities for optimization, and implementing improvements to enhance efficiency and effectiveness.

• Stakeholder Relationship Management:
  You are adept at influencing stakeholders at the highest levels and managing relationships to achieve desired outcomes.

• Agile Environment Experience:
  You are well-versed in Agile methodologies, capable of identifying and applying the most effective processes or delivery methods. You consistently measure and evaluate outcomes to ensure continuous improvement.

Type of person required: Independent, confident, analytic

Essential Experience:

• GDS experience
• government experience
• project delivery
• multidisciplinary team
• Familiar with Salesforce

Details:-

• £600- £650 per day
• 3 months - with a strong chance of extension
• Inside of IR35
• 1 day per week in their Cardiff office

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual\'s skills, qualifications and abilities to perform the relevant duties required in a particular role.

We have a current opportunity for a Project Manager (Transformation) on a permanent basis. The position will be based in Glasgow on an initial 12 Month Fixed-term contract.

• Salary; £48-56k
• Annual Leave; 41 Days Annual Leave (Including Bank Holidays)
• Hybrid Working; 1 or 2 Days in the office

Duties Include;

• Responsible for leading the support of the programme; within agreed timescales, budgets, and scope: driving project initiation; management of the project and its resources to produce successful services that meet business needs.
• Responsible for concurrently managing several large size organisational, process, systems and data projects across all Services and central functions.
• Management of project staff resources for large project teams often including external parties, providing support, leadership and direction: developing plans for the delivery of required work and allocating the work according to resource type required, availability and skills; monitoring progress of work against plan, evaluating alternatives and initiating corrective action when required.
• Deployment of a robust and responsive risk management approach to identify, assess, monitor, and actively manage risks.
• Ensure that there are appropriate quality management processes in place to ensure that the final deliverables of projects comply with stakeholder requirements, appropriate legislation, organisation policies and procedures, and industry best practice.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual\'s skills, qualifications and abilities to perform the relevant duties required in a particular role.

Finance Assistant

Morgan Hunt is delighted to be exclusively working with The Religious Sisters of Charity who are looking at recruiting a Finance Assistant. This is a 3-month temp to perm contract role paying up to £24 p/hour. The role will be fully based at St. Joseph\'s Convent (Hackney, East London)

Key Responsibilities of the Finance Assistant:

• Update financial spreadsheets with daily transactions, process invoices, and follow up with clients, suppliers, and partners as needed.
• Perform monthly income and expenditure reconciliations, control accounts reconciliation, and bank reconciliations using Sage software and Excel.
• Reconcile accounts to the trial balance stage and handle monthly payroll timesheet reconciliations.
• Provide financial reporting on Sage, produce monthly reports for the Trustees, and offer administrative support during budget preparation and forecast.
• Liaise with banks, investment consultants, suppliers, utility companies, and insurers on behalf of the communities.
• Participate in quarterly and annual audits, collaborate with the Financial Accountant on various projects, and ensure filing and record-keeping are up to date, including supporting congregation members with ad hoc duties.

Previous Skills and Experience of the Finance Assistant:

• Minimum AAT qualified
• Must have experience working in the charity sector / public sector
• Strong knowledge and experience on Sage and Excel
• Strong communication and interpersonal skills

Interviews and start date ASAP so please apply NOW if interested or send your CV directly

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Type of Contract: Long Term
Job Role: SEN Teaching Assistant
Days Per week: 5 Days.
Pay Rate: £14 to £16 per hr including the holiday pay.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Morgan Hunt are currently working with a National Regulatory Body in their search for a Senior Associate (Enforcement) to support the effective and efficient delivery of enforcement investigations and action.

It will be essential that candidate can clearly structure and present their analysis, in order to demonstrate evidence-based conclusions and recommendations. This will include preparing materials appropriate for senior management, board members, and non-technical and public audiences.

The successful candidate will have strong organisational skills that enable them to plan, prioritise and deliver your work effectively to enable the swift progress of complex investigations. Being able to collaborate effectively will be essential, as these roles are working as part of a multi-disciplinary case team, bringing together a case lead, lawyers, technical and communications specialists and where appropriate external consultants.

The successful candidate will have strong analytical skills, being able to collate and assess large volumes of complex information and data in order to identify what is relevant to our investigations. You will be able to quickly get to grips with new and varied subject areas, including their relevant legal obligations, policy expectations, data sources and the strategic context in which they sit.

You will be proactive in asking questions of other team members, subject matter experts and the companies we investigate to build the case team\'s understanding of what has happened and why; how that fits with the legal obligations water companies have; and the steps companies must take to put things right.

Job Title: Senior Associate (Enforcement)

Location: Hybrid (2 days per week in London or Birmingham Office)

Hourly Rate: £37,000 - £45,000

Job Type: Fixed Term Contract (12-18 months, potential extension)

Hours: Full-Time (37 hours per week)

Key Responsibilities

• Support the delivery of enforcement investigations by identifying, gathering and systematically assessing large amounts of relevant data and information.

• Confidently engage with complex legal and technical information to understand how they apply to the matters under investigation.

• Clearly and concisely present objective, evidence-based conclusions and recommendations, and to convey complex information to a range of audiences.

• Lead the successful delivery of small-scale investigations into customer disputes ensuring you provide high quality service to customers (including ensuring you can understand and respond to issues of dispute in your investigation.

• Engage effectively with internal and external stakeholders to identify and gather the inputs and information you require to ensure our decisions are well-considered, and reflect relevant links to the organisations wider work.

• Help in identifying and flagging trends and insights from our work and to reflect on lessons learnt to inform future ways of working and our continuous improvement.

• Actively participate in finding solutions to challenges that might arise in our work, and in enabling and encouraging better and more efficient ways to achieve our team\'s objectives.

Person Specification

• Experience of gathering, analysing and correctly interpreting a range of complex data and information to make evidence-based conclusions and recommendations.

• Degree level qualification in an analytical discipline (including, but not limited to, law, economics, business) or demonstrable relevant experience of working on large and/or complex investigations and/or research-based projects.

• Ability to clearly communicate complex information in writing and verbally for a range of audience types.

• Experience of working under pressure, effectively planning, prioritising and managing a varied and changing workload to meet different deadlines.

• Experience of working collaboratively with internal and external stakeholders to deliver a common objective.

• Proven ability to maintain accurate and up-to-date records / case files, with exceptional attention to detail.

• Knowledge of regulation and current economic issues and experience of contributing to improve ways of working.

Please contact to find out more information regarding this fantastic opportunity for a Senior Associate (Enforcement)

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual\'s skills, qualifications and abilities to perform the relevant duties required in a particular role.

Specialist Surveyor

Permanent

£53,800 per annum

London

Summary

Morgan Hunt are working with a leading social housing provider, currently looking for Specialist Surveyors to join their newly created damp and mould team.

As a Damp & Mould Surveyor, you\'ll play a crucial role in identifying and addressing damp and mould concerns in resident\'s homes and communal areas. Reporting to the Senior Specialist Surveyor, you\'ll diagnose root causes and develop corrective specifications of work. Your excellent communication skills will be key in building trust and rapport with stakeholders.

Responsibilities

• Conducting damp & mould surveys and producing schedules of work.
• Collaborating with operational colleagues to provide technical support.
• Keeping residents informed throughout the intervention process.
• Performing quality inspections of completed works.
• Maintaining compliance with organisational standards and procedures.

About you

• Previous experience in a similar role.
• Proficiency in building surveying techniques.
• Strong communication and customer service skills.
• Flexibility and excellent time management skills
• RICS or CIOB certification (or equivalent) is highly desirable.

Benefits

• Car allowance
• Generous pension scheme (up to 10% employer contribution)
• Life assurance (X3)
• Healthcare cash plan.
• Eyecare & dental.
• Birthday leave.
• Flexible working.
• Retailers discounts.
• Buy & sell annual leave.
• Season ticket loan.
• Career development

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual\'s skills, qualifications and abilities to perform the relevant duties required in a particular role.

We have a current opportunity for a Project Worker - Ealing Accommodation Services on a temporary basis. The position will be based in London. For further information about this position please apply.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Morgan Hunt are currently working with a National Regulatory Body in their search for a Principal (Enforcement and Casework) to join the casework and Enforcement team. You will be providing expert management, support, and leadership in the delivery of the organisation\'s statutory enforcement functions.

Principals play a key role in managing our staff and our delivery through project and resource planning and line management. As a leader within the Casework and Enforcement team, you will be expected to support, empower and be a role model for junior members of the team. We will expect you to be a self starter and to positively demonstrate the organisations values and ways

To effectively deliver this role the successful candidate will have exceptional analytical skills and judgement, with a strong ability to correlate between related topics, the organisation\'s various regulatory tools, and the strategic outcomes they want to deliver. You will be able to quickly get to grips with new and varied subject areas, including relevant legal obligations, policy expectations, data sources and the strategic context in which they sit

Being able to clearly structure and present evidence-based thinking and recommendations, and to encourage and respond to constructive challenge to improve our decision-making will be essential. You will build constructive working relationships with a diverse set of internal and external stakeholders, liaising with them to understand and influence their priorities, to build understanding and confidence about our work, and, where appropriate, to collaborate to deliver shared objectives.

Job Title: Principal (Enforcement and Casework)

Location: Hybrid (London, Birmingham) 40% in the office - 2 days

Hourly Rate: £55,031 - £80,000

Job Type: FTC (12-18 months)

Hours: Full-Time (37 hours per week)

Key Responsibilities

• Successfully manage the delivery of enforcement investigations (under the Water Industry Act 1991 and the Competition Act 1998) and policy projects.

• Outstanding analytical and problem-solving skills that enable you to design a suitable approach to delivering a task and to identify and apply relevant legal and policy frameworks and requirements.

• The ability to develop and deliver against project plans (both directly and by managing multi-disciplinary teams, and where necessary external advisors/consultants)

• A strong understanding and management of the interdependencies, strategic links and stakeholders relevant to your project delivery

• An excellent level of drafting and presenting expertise that will allow you to clearly present evidence-based conclusions and recommendations to complex problems to a range of audiences

• To lead the development of policy and process to support delivery by the Casework and Enforcement team, and working across the organisation as appropriate

• To act as a People Leader and/or Project Manager, taking on budget management responsibilities and, where appropriate, people management responsibilities.

• To provide visible leadership and guidance to members of the Casework & Enforcement team to help develop the skills and experience of its junior members and to continue to support all members\' professional development

Person Specification

• Proven track record of applying legal and analytical frameworks to deliver successful outcomes on large and/or complex investigations and/or policy projects.

• Experience of effectively and efficiently planning, prioritising and managing the delivery of large projects and programmes of work, including through leadership of multi-disciplinary teams.

• Experience of identifying, analysing and accurately interpreting a range of data and insights to inform and build confidence in evidence-based decisions on complex problems

• Experience of communicating complex information and messages in writing and verbally, so that it is clear and persuasive to a range of audience types

• Experience of building and maintaining constructive working relationships with internal and external stakeholders to understand their needs and expectations, and to influence and collaborate effectively to deliver desired outcomes

• Degree level qualification in an analytical discipline or demonstrable relevant experience in an analytical / legal / economics-focused role

• Experience as a line manager and/or project manager, with responsibilities for managing budgets and people and supporting growth, inclusion and well-being

Please contact to find out more information regarding this fantastic opportunity for a Principal (Casework and Enforcement.)

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual\'s skills, qualifications and abilities to perform the relevant duties required in a particular role.

Morgan Hunt are currently working with one of the UK\'s Healthcare Regulatory Bodies in their search for a permanent Investigator to undertake investigatory and preparatory work in respect of complex regulatory cases.

You will be responsible for drafting case plans, gathering evidence, obtaining witness statements, drafting allegations and decision making on case progression.

You will work with professional experts, statutory committees, professional bodies and other stakeholders to ensure highest quality of investigation and evidence gathering for your cases.

The role would be perfect for an experienced Investigator with good knowledge and understanding of fitness to practise issues and the regulatory environment. You will have experience of managing multiple complex investigations to tight deadlines, as well as taking details witness statements. The successful applicant will have strong attention to detail, judgement and communication skills, with a genuine interest in public protection.

This is an exciting opportunity to join a small team, and have a large impact in public protection. You will be rewarded with a competitive salary alongside other employment benefits such as 10% employer pension contribution and 29 days annual leave.

Job Title: Investigator

Location: Hybrid (1-2 days per week in London)

Annual Salary: £42,000 - £44,000

Job Type: Permanent

Hours: Full-time (35 hours per week)

Key Responsibilities

• Draft case plans for new cases documenting key evidence to be obtained as part of the investigation
• Carry out all actions required to investigate and gather evidence on new complaints as identified in the case plan, updating at all material stages.
• Take witness statements from the complainant and other witnesses
• Draft allegations from the evidence obtained during the course of the investigation
• Identify where complainants and/or the subject registrant is vulnerable and may require additional support, escalating concerns as appropriate
• Instruct Counsel and Expert Opinion, as well as identify and arrange further investigation work, where required
• Actively manage cases and in a timely manner progressing the case to an Investigating Committee meeting with standard KPI targets and having regard to expenditure - keeping a log of costs for all cases
• Ensure prompt and accurate response to communications with other parties, meeting service standards
• Assist in the preparation of cases for presentation before the statutory Committees.
• Provide case information for data analysis. Undertake a review of own cases determined, identifying the main \'lessons learned\' for discussing internally with a view to communicating themes externally as appropriate
• Contributing effectively to discussions at internal and external meetings. Contribute to the development of service improvements through participation in team meetings and other groups
• Assist with the setting, monitoring and evaluating casework quality standards including sharing best practice

Person Specification

• Law Degree or relevant casework experience, preferably in regulatory law
• Proven experience of managing complex investigations, and providing appropriate advice
• Experience that demonstrates the capability to understand the regulatory environment and legal frameworks.
• An understanding of the professional regulation framework and fitness to practise issues
• Good knowledge of criminal and/or civil and/or regulatory law practice and procedures
• Well-developed oral communication skills, to deal effectively, efficiently and appropriately with internal and external stakeholders at all levels.
• Strong attention to detail, judgement and decision making skills
• Ability to research, analyse, summarise and report on information in a systematic and coherent way; and to make recommendations for appropriate policy responses supported by clear arguments and evidence
• Highly developed organisational skills and the ability to multi task on a variety of on-going projects and/or activities

Please contact to find out more information regarding this fantastic opportunity for an Investigator based in London.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual\'s skills, qualifications and abilities to perform the relevant duties required in a particular role.