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Senior Payroll Officer

Morgan Hunt is working with a Housing Association in Staffordshire who are looking at recruiting a Senior Payroll Officer. This is a 3 month contract role paying up to £20 p/hour.

For this role you will be required to travel to the office once a week.

Key Responsibilities of the Senior Payroll Officer:

• Ensure accurate payroll processing, adjustments, documentation dispatch, expense management, statutory compliance, and employee query resolution; handle third-party payments, Auto Enrolment, year-end returns, salary increases, and P11d production.
• Calculate, process, and reconcile annual pay reviews; review and implement employee benefits procedures; ensure NMW compliance; improve pension scheme processes; test and implement HR and Payroll System upgrades.
• Update payroll procedures annually; support audit processes; ensure compliance with payroll and pension legislation; maintain current knowledge of legislation; assist with group communications.
• Maintain payroll system parameters; support and test system upgrades; report and resolve system issues promptly.
• Accurately code, authorise, and process employee expense claims; ensure accurate documentation and reconciliation of payments to HMRC, pension bodies, and other deductions.

Previous Skills and Experience of the Senior Payroll Officer:

• Experience of working in the housing sector
• End to end payroll, from start to finish.
• CIPP for relevant payroll qualifications or qualified by experience.
• Experience of working within a project team and playing a key role within the project delivery
• Civica HR and Payroll system is ideal.

Interviews and start date ASAP so please apply NOW if interested or send your CV directly

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Morgan Hunt are currently working with a prestigious college in Newcastle to find their next superstar, Administrator.

• Role: Administrator
• Job Type: Temporary
• Pay rate: £13/hr
• Hours: Full time - Monday to Friday
• Location: Newcastle Sixth Form College

You will be working alongside experienced lectures and academic staff at Newcastle Sixth Form college. Newcastle Sixth Form college have developed an outstanding reputation and would definitely be deemed as a great environment to work. The diversity and inclusivity established at college will help you thrive in developing your existing skills and knowledge but also form great teams and friendships with your colleagues.

Duties

• Provide efficient and effective administrative support.
• Effectively implement all college systems.
• Deliver excellent customer service.
• Carry out front desk duties.
• Aid in enrolment and induction of new students
• Work with internal department and external stakeholders
• Demonstrate organisational, team, written, verbal and multitasking skills.

You will require an enhanced DBS.

Please apply now if you live in and around Newcastle and want to take on this exciting opportunity!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Job Role: Customer Services Advisor
Type Of Role - Permanent
Salary: £25,376.00 OR £12.20 p/h
Hours of Work: 40 hours per week
Work Location: London, SW19 1RY

Job Purpose

• Based at our receptions across the Charity, this role will quite often be the first point of contact for anyone coming to one of our centers and will be responding to a range of queries, providing information and holistic advice.
• The post holder will deliver a consistent high-quality customer service, providing an excellent service experience for everyone they come into contact with.
• This critical role is incredibly varied. Amongst the usual reception type duties such as providing a telephone switchboard service for the center, sorting post, logging repairs and processing payments, this role also plays a key part in keeping the building safe.
• The job holder will be a designated first aider as well as fire marshal and responsible for evacuating the building during emergencies. They will also be carrying out regular patrols, including wellbeing and safety checks of key areas throughout their shift.
• Depending on the site the job holder may also be welcoming new residents, booking in Health and Wellbeing members, deal with complaints and reports of anti-social behavior or just provide a listening ear to residents, service users and members of the public, reporting concerns or issues as appropriate.
  

Duties and Responsibilities

1. General Duties (all sites)

• Welcome all people arriving at the building, providing information on services/ facilities available and pass enquiries on to other staff as appropriate.
• Ensure only those with authority gain access to the building by monitoring the entry to and exit from the building and ensuring contractors and visitors are signed in/out.
• Operate all the relevant IT systems being used (including but not limited to: Pyramid, Gladstone, Inform, parking control systems, etc.).
• Operate the telephone switchboard for the site.
• Receive, sort, and distribute post and other deliveries.
• Follow the cashing up procedure throughout the shift and do cashing up prior to shift ending.
• Liaise with bodies such as police and other emergency services on arrival at the center as necessary.
• Responsible for logging of issuing and return of keys.
• Work with cross-departmental staff to provide a smooth-running front of house service.
• Manage the car park as per local arrangements. This may include recording registration number plates and taking payments.
• Ensure that all information displayed in reception is up to date, appropriate, well stocked and well presented (including posters and promotional leaflets).

1. Health and Safety Duties (all sites)

• Carry out routine checks of the main public and communal areas ensuring they are welcoming, clean, tidy and risk free (including all floors of the accommodation, health and well-being areas, catering facilities and offices as well as all external areas such as car parks and gardens - these should be carried out at a frequency in accordance with local guidance.
• Record any maintenance issues as they are being reported.
• Ensure that Health and Safety standards are maintained. Report all infringements relating to Health and Safety or Fire Regulations immediately or as soon as it is practicable.
• Be an appointed Fire Marshal and manage any emergency evacuations of the building and call for assistance from the emergency services where needed.
• Ensure that safeguarding processes and procedures are adhered to and to report any concerns.
• Where in place, monitor CCTV cameras throughout the shift.
• Accurately record all incidents witnessed and/ or responded to during the shift and prepare reports as required.
• Hold a current first aid qualification and act as appointed person whilst on shift.
• Accurately record all accidents and ensure that first aid is administered if required.

1. Housing Duties (sites with housing services)

• Contribute to the provision of a Psychologically Informed Environment (PIE) that provides high quality accommodation and housing support which respects individuals\' lifestyle, experience and culture and is responsive to individuals\' needs.
• Carry out the administrative tasks required when new residents arrive and vacate the hostel (including allocation and collection of room keys).
• Signpost residents to relevant members of staff as needed.
• Take and process rental payments on Pyramid.
• Where relevant, responsible for printing and distributing breakfast tickets to residents on a weekly basis.
• Work with the residents to keep the premises safe and anti-social behaviors are kept to a minimum.
• Respond appropriately to incidents of anti-social behavior, applying current policies, procedures, and legislation.

1. Community Services Duties (sites with H&WB and/or Children, Youth & Families services)

• Booking classes for the Health & Wellbeing members on the system and take payments.
• Maintain accurate receipting and accounting of all monies and credit transactions taken whilst on duty by processing bookings and payment transactions for the Centre including (but not limited to) membership, classes, fitness, sports and childcare activities
• Respond to customers and members of the public enquiring about center services, including (but not limited to) gym membership, sports activities, events, functions, child and young people activities, provide them with rates and show them the center facilities.
• Respond to queries, suggestions and complaints from customers and members of the public following the organization process, referring to a manager as necessary.
• Inform sales/membership team of any membership queries that require follow up including any walk-in enquiries that require following up the next day.
• Set up/take down for facilities hire for bookings and events.
• Assist with the opening of any services on site (e.g., restaurant or gym) as and when required.
• Seek feedback from members and customers and ensure we deliver excellent Customer Care within the guidelines and mission.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual\'s skills, qualifications and abilities to perform the relevant duties required in a particular role.

Morgan Hunt is proud to be partnering with a renowned Housing Association, seeking a dedicated Procurement Administrator to provide vital administrative support, ensuring the smooth operation of our procurement processes. This is a fantastic opportunity to be part of a reputable organisation, where you can make a meaningful impact by supporting the procurement function.

Job Title: Procurement Administrator

Salary: £25,000 per annum

Location: South East London

Contract Type: Permanent

Hours Per Week: Monday - Friday, 09:00 - 17:00

The Vacancy:

In this role, you will be responsible for maintaining our procurement system, handling incoming requests from stakeholders, and providing efficient administrative support.

Key Responsibilities:

• Provide comprehensive administrative support to the procurement team, ensuring all processes run smoothly.
• Maintain and manage the procurement system, ensuring data is accurate and up-to-date.
• Handle and respond to incoming requests from stakeholders in a timely and professional manner.
• Assist with system training for new users and support existing users with queries.
• Contribute to the development of reports and analysis to support procurement decisions.
• Support the team with problem-solving and ensure that all administrative tasks are completed efficiently.

Person Specification:

To be successful in this role, you will need:

• An understanding of the procurement function and its importance within an organisation.
• Strong communication skills, with the ability to convey information clearly and effectively.
• The ability to work both independently and as part of a team.
• Previous experience in an administrative role, preferably within procurement.
• Exceptional organisational skills and a keen eye for detail.

Benefits:

• 30 days of annual holiday, plus bank holidays.
• Two additional paid volunteering days each year.
• Flexible benefits scheme, including family-friendly benefits and access to a discount portal.
• Life assurance of 4x your salary.
• Pension contribution of up to 10%.

Apply now to become a Procurement Administrator within one of the leading Housing Associations and play a key role in ensuring the efficiency and effectiveness of the procurement processes.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual\'s skills, qualifications and abilities to perform the relevant duties required in a particular role.

HR Advisor

We have an exciting Temporary opportunity available for a HR Advisor based in Bradford. Paying £16-£18 per hour, to start immediately.

The HR Advisor is an integral part of the HR Team and is responsible for delivering an adaptive, timely and compliant advice, administration, and query resolution service across the full employee lifecycle.

Role HR Advisor

• Support line managers with day-to-day HR activities, provides appropriate advice in line with policies and procedures.
• Support the HR Business Partners with PDPs, annual salary reviews, talent and succession planning, workforce planning, employee relations and performance matters.
• Support with Recruitment understanding business needs, succession planning by identifying opportunities for progression and promotion.
• Supports and delivers HR training and development to managers.
• Supports the development and implementation of policies and procedures to ensure that the HR strategy and functions are fit for purpose and consistent with the aims and objectives.
• Provides and maintains adequate and accurate documentation relating to disciplinary, grievance and redundancy situations in line with statutory requirements.
• Ensures the On-boarding and Induction process is current and is delivered to all new employees.

Skills and Experience HR Advisor

• CIPD Level 3
• Substantial experience of working in a HR environment
• Considerable experience of handling varied HR generalist issues and Employee Relations matters including grievances and disciplinaries, managing casework and attending hearings and meetings
• Comfortable working in a complex, challenging environment.

The position will be based in West Yorkshire. For further information about this position please apply.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Morgan Hunt is currently partnering with a Membership Body to recruit a Project Officer on a temporary-to-permanent basis. This role will support the Quality Improvement team, focusing on peer-review networks and accreditation programs. The position is full-time, requiring 35 hours per week, with a hybrid work arrangement: 3 days from home and 2 days in the East London office. The pay rate is £22.40 per hour (umbrella).

Key Responsibilities:

• Organise and oversee the collection of data from services, including registering new services and supporting them in using the online data collection portal.
• Lead a team of reviewers during visits to mental health services, facilitating group discussions with clinicians, service users, and carers.
• Travel regularly across the UK to visit mental health services and attend meetings. This may include overnight stays and will require a degree of flexibility during periods of increased workload.

Key Requirements:

• Experience in conducting clinical audits, quality improvement work, or equivalent experience such as research.
• Previous administrative experience within a Membership Body or Health Service.
• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and SharePoint.

If you meet the above criteria, we encourage you to apply now.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Job title: Team Manager

Location: Hertfordshire

Salary: £30,000 - £32,000 Per Annum

Contract: Permanent

Needed: Valid DBS

Role Overview:

As a Team Manager Manager, you will oversee and support a dedicated team that includes: Senior Support Worker, Senior Floating Support Worker, Support Workers, Night Supervisors (with seniors managing some line responsibilities)

You will provide flexible and responsive support to young residents and frontline staff across two services. This role requires adaptability to meet individual needs and circumstances, ensuring that all interactions are guided by the principles of PIE

Key Responsibilities:

• Provide flexible, responsive support to young people and staff across 2 services
• Ensure trauma-informed, empathetic interactions guided by PIE principles
• Maintain smooth daily operations and drive quality improvements

Join us in making a difference. Apply now!

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual\'s skills, qualifications and abilities to perform the relevant duties required in a particular role.

Are you passionate about making a difference in education? We\'re hiring Learning Support Assistants to join our dedicated team in Maida Vale

Why Join Us?

• Flexible Working Hours: Perfect for balancing work with personal commitments.
• Round-the-Clock Support: We\'re here for you 24/7.
• Permanent Contract Opportunities in the future: Potential for a stable, long-term career.
• Less Travel: Work close to home in East London.

Requirements:

• Right to Work in the UK is essential.
• Enhanced DBS on Update Service or willingness to obtain one.
• Relevant Experience in a similar role is a must. (Experience of supporting, mentoring helping or motivating students)

Desirable Certifications:

• Team Teach
• PMVA
• BSL (British Sign Language)

Key responsibilities

• Providing person centred, day to day support, delivering 1:1, paired and small group teaching, and pupil sessions
• Supervise and support our pupils to engage in community-based learning and educational visits.
• Use your creativity daily to support lesson plans through preparing materials and resources.
• Support our pupils to develop crucial life skills, meet their goals and aspirations through communication, independence and participation

Ready to take the next step in your career? Apply now and become a valued member of our team!

Or reach out to me for any questions -

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Job Title: Sexual Health Independent Domestic and Sexual Violence Advocate (IDSVA)
Location: 4 days working from home, 1 day in Camden
Salary: £14-19 per hour
Contract: Full-time, Temp - 1-2 month contract

Are you passionate about making a difference in the lives of survivors of domestic and sexual violence? We are seeking a Sexual Health IDSVA to lead on supporting survivors and advocating for their safety and well-being. This role focuses on providing critical support to victims/survivors within sexual health services in Barnet, ensuring a holistic and survivor-centred approach.

Key Responsibilities:

• Act as the lead on sexual health for domestic and sexual abuse survivors in Barnet.
• Provide comprehensive support to survivors at all risk levels-standard, medium, and high-within a Sexual Health Clinic setting.
• Deliver risk assessments, safety planning, and intensive advocacy for survivors, ensuring their safety and well-being are prioritised.
• Co-locate within the Sexual Health Clinic, acting as a vital link between sexual health services and domestic abuse support.
• Attend safeguarding meetings and work closely with Sexual Health staff, offering expert advice and guidance on individual cases.
• Coordinate multi-agency support, ensuring survivor perspectives are central in any decision-making.
• Work collaboratively with the wider team to deliver support services in line with best practices.
• Provide training and information sessions for Sexual Health professionals on domestic and sexual abuse.
• Build and strengthen partnerships with other services and agencies in Barnet to deliver integrated support to survivors.
• Maintain accurate, confidential records of all casework and ensure compliance with legal and reporting requirements.
• Uphold and promote equality, diversity, and human rights in all aspects of the role.

About You:

• Experience in working with survivors of domestic and sexual abuse, ideally in a health-related setting.
• Knowledge and understanding of issues related to domestic violence, sexual abuse, and coercive control.
• Ability to conduct risk assessments and develop safety plans for survivors and their children.
• Strong advocacy skills, particularly in multi-agency settings.
• A commitment to supporting diverse communities, including LGBTQ and male survivors.
• Experience providing training or delivering presentations to professionals.
• Strong organisational and record-keeping skills.
• A proactive, empathetic approach, with a commitment to survivor-centred service delivery.

Why Join Us?

This is an opportunity to play a key role in ensuring that survivors of domestic and sexual abuse receive the care, support, and advocacy they need. You\'ll be making a real difference in people\'s lives, working within a dedicated team in a supportive environment.

If you are passionate about supporting survivors and have the experience and skills required, we\'d love to hear from you! Apply today to join a team committed to empowering survivors and making a lasting impact.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Housing Options Officer

Location: Hackney

Posts Available: 2
Reports to: Service Manager
Responsible for: Case load of 22

Pay: £13.72 holiday pay = £15.38 per hour or £18.00 via umbrella agency
Hours: 35 hours per week, Monday to Friday 10:00 - 18:00 or 12:00 - 20:00

Assignment Length: 13 weeks on temporary contract, then permanent role starts

To apply for this role, you must be available to take the permanent contract on. Any candidates who are only interested in temporary roles will not be considered, but we do have plenty of other posts available!

Permanent Contract Information:
Annual Leave: 33 days per annum (inclusive of public holidays when permanent contract starts)
Other Benefits: Pension scheme, interest-free season ticket loan, and a free confidential telephone counselling service

Salary: £27,986 per annum

Job Context:

Working within a well-established charity, providing essential services for vulnerable individuals in an 87 bed hostel setting. Their mission is to empower young people by offering them the resources, skills, and opportunities to create a brighter future. At the heart of their work is the provision of accommodation and holistic support services to young people aged 16 to 35 who are facing homelessness.

The housing project operates 24/7, offering temporary accommodation for single young people facing a range of challenges, including issues related to mental health, substance misuse, domestic violence, and previous offending. Working in close collaboration with external agencies to provide a comprehensive support system that addresses not only housing needs but also the broader, holistic needs of our residents.

Job Purpose:

The Housing Options Officer will provide direct support to vulnerable young people, assisting them in moving toward independent living. This involves offering high-quality advice and guidance on housing options, benefits, budgeting, and life skills, all within a psychologically informed environment. The role requires collaboration with various external agencies to ensure that the diverse needs of the residents are met.

Duties and Responsibilities:

Housing Needs:

• Conduct interviews, assessments, and move-ins for potential residents in a timely manner, ensuring thorough inductions for new residents.
• Develop outcome-focused support plans and conduct needs and risk assessments.
• Provide benefit advice and guidance to residents, helping them maintain their accommodation and prevent rent arrears.
• Work closely with external agencies to address the wider needs of the residents, including Floating Support, Housing Services, and more.
• Ensure incidents and complaints are reported and managed in accordance with organizational policies.
• Actively source and manage move-on opportunities for residents, coordinating with housing providers as necessary.

Support Needs:

• Provide a welcoming environment for new residents, supporting them with life skills, social behaviour management, and access to other services.
• Manage financial aspects, including budgeting and benefit claims, and collaborate with the Income team to address any rent arrears.
• Address any anti-social behaviour issues and take appropriate action in accordance with policies.

Health and Safety:

• Support residents in understanding and adhering to health and safety policies, including security and safeguarding procedures.
• Ensure all incidents related to safety and security are appropriately managed and reported.

General:

• Serve as a shift lead when required, managing daily tasks and resident movements, and handling emergencies such as fire alarms.
• Build and maintain positive relationships with external agencies to benefit the support needs of the residents.

Income Maximisation:

• Work proactively with residents to minimize rent arrears and manage rental income, ensuring that all targets are met in line with organizational policies.

Regulatory Standards and Compliance:

• Ensure all residents can influence service delivery and comply with regulatory standards.

Data Protection:

• Maintain the confidentiality and integrity of residents\' personal data, ensuring compliance with GDPR regulations.

Other:

• Provide cover at other locations as needed for holiday or sickness within the housing department.
• Stay up to date with current housing legislation and welfare benefits.
• Attend training and development activities, including occasional overnight stays.

Competency:

The ideal candidate will demonstrate reliability, strong organizational skills, and the ability to work both independently and as part of a team. Commitment to working flexibly when needed and a passion for supporting vulnerable young people is essential.

If you are a highly motivated individual with a real passion and desire to support young people facing homelessness, this could be the opportunity for you! Apply Now!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Morgan Hunt is currently working with a membership body based in Central London in search for a temporary Conference and Events Assistant.

The role offers a hybrid working style with 2 days a week from office.

The position will play a key role in assisting the conference and events team and being the point of contact to help deliver excellent customer service.

Role: Conference and Events Assistant

Contract: Temporary

Pay: £18 per hour umbrella

Location: Central London, hybrid working minimum 2 days a week from office.

Key responsibilities of the new Conference and Events Assistant:

• Handle customer enquiries by email and phone for all events, ensuring queries are handled professionally, politely, accurately and in a timely manner.

• Maintain all aspects of the customer online event booking process. This includes making sure the end-to-end process is as smooth as possible and that delegates receive the right information at the right time e.g. email confirmations, receipts and event information.

• Update and maintain accurate delegate records in our events platform and CRM in line with the organisation\'s Data Protection Policy.

• Provide general administration support to the Education and Events Team

• Support the promotion and marketing of the organisation\'s events to target audiences. This includes email marketing, updating the organisation\'s website, data management, social media, and exploring new marketing channels.

• Support the Education and Events Team with delivering events, online or face to face.

• Update delegate number reports weekly; support the collation and management of event feedback.

Previous experience of the new Conference and Events Assistant:

• Experience or ability to handle complex customer queries with professionalism, precision and speed

• Confidence organising and maintaining accurate digital records
  
• Confident and professional oral and written communication
  
• Proactive and constructive approach to problem-solving
  
• IT experience, including MS Office (or related software), databases and social media

This role offers a September start date, and interviews are due to commence within the next week. If you are and experienced Events professional and have got experience in the membership sector then please apply as soon as possible.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Position: Young person\'s support worker
Hours: 37.5 per week
Shifts: Monday - Sunday, early (8AM - 4PM) and late (2:30PM - 10:30PM) shifts
Duration: Temporary, 2-6 months, possibility of extension
Location: Greenwich

We are seeking a dedicated Support worker for temporary cover. You will support service users by managing a caseload of 9 clients, conducting key working sessions, and developing Support Plans.

Key Responsibilities:

• Manage a caseload of 9 clients
• Conduct risk and needs assessments
• Respond to referrals promptly
• Identify care pathways and treatment options
• Build relationships with stakeholders and external agencies
• Help residents maximize benefits and manage finances
• Monitor and report maintenance issues
• Support clients with complex needs in a residential setting

Join us in making a positive impact on the lives of those in need.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.