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Revenues & Benefits Training
Morgan Hunt is proud to collaborate with a distinguished Training Provider.
Their trainers possess over 35 years of combined welfare benefits experience at Senior and Executive levels, along with a proven track record of developing and delivering top-tier training programs.
These programs aim to enhance both your own knowledge and that of your delegates.
Training Courses Available
Housing Benefit Overview
1 or 3 Day Course
- Provides a brief overview of the current welfare benefits system, including changes brought about by universal credit and other recent developments
- Ensures delegates understand who can still claim Housing Benefits and how to determine this
- Equips delegates with the knowledge and skills necessary to effectively advise on housing benefit related queries
- Ensures delegates understand the different methods of migration to Universal Credit and how this can impact a benefit claimant
- Enhances delegates understanding of the impact on Council Tax Support and how it relates to Housing Benefits
- Works through real scenarios and understand how best to advise benefit claimants
Housing Benefit New Starter Training
5 Day Course
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Overview of the current welfare benefits system, including changes brought about by universal credit and other recent developments.
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Equips staff with the knowledge and skills necessary to effectively process housing benefit claims, including manual calculations
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Provides training on the legal and regulatory framework governing housing benefits, including key policies and procedures that must be followed
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Enhances understanding of the impact on Council Tax Support and how it relates to Housing Benefits
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Offers guidance on best practices for areas that are ambiguous within the field
Universal Credit
1 Day Course
- Explains the reasons behind the introduction of Universal Credit
- Explores the impact the benefit has had on legacy benefit claimants, council tax and the wider audience
- Ensures an understanding of the Universal Credit application process, including the possibility of backdating
- Gains an insight of the various types of migration to Universal Credit
- Attains knowledge of all the components involved in the Universal Credit assessment, including work allowances
- Explains the similarities and differences between housing costs under Universal Credit and the housing-related benefits that were available under the previous legacy system.
Exempt Accommodation
1 Day Course
- Provides a brief overview of the current welfare benefits system, including changes brought about by universal credit and other recent developments
- Ensures staff understand who can still claim Housing Benefits and how to determine this
- Equips staff with the knowledge and skills necessary to effectively advise on housing benefit related queries
- Explains the different methods of migration to Universal Credit and how this can impact a benefit claiman
- Enhances staff members' understanding of the impact on Council Tax Support and how it relates to Housing Benefits
- Works through real scenarios and recommends how best to advise benefit claimants
Who Can Benefit?
- Housing Benefits New Starters
- Frontline staff advising on housing benefit inquiries
- Revenues officers seeking expanded revenue and benefits expertise
- Customer service and advice officers needing broad housing benefits understanding
- Participants of the Revenue & Welfare Benefits Level 4 apprenticeship looking to enhance learning
- Social housing advice staff, including income management professionals
- Welfare benefits advisors
- Professionals in housing and homeless prevention teams
- Social landlords’ staff aiming to improve rent arrears and tenancy prevention
- Providers of exempt/supported accommodations
- Other social landlords or any tenants of the above
- Support workers and organisations assisting with such accommodations
Interested? Contact the team
Liam Siva
Business Director
Revenues, Benefits & Fraud
I joined Morgan Hunt in 2011 after graduating from the University of Portsmouth with a degree in History. I offer over 12 years’ experience in providing staffing and recruitment solutions to Local Authorities and Outsource Providers across the UK within the Revenues and Benefits sector. I recruit to all positions from Officer level to Heads of Department, and I’m renowned for sourcing high performing, experienced staff at competitive rates whilst providing a professional, consultative, and efficient service.
As a Business Director, I lead in designing and executing Morgan Hunt’s market strategy to the Revenues and Benefits sector, and I’m responsible for seeking out new, innovative service offerings. I was named Morgan Hunt’s top Consultant for FY23 and have received the George Miller award on three occasions, recognising my embodiment of core company values.
I’m a sports enthusiast. Outside of work you’ll catch me running, playing golf, or watching cricket, football, and rugby.
EMAIL LIAMCONNECT WITH LIAM
Rosie Maynard
Business Director
Revenues, Benefits & Fraud
I joined Morgan Hunt’s Revenues and Benefits team in 2014 after graduating from the University of East Anglia with a bachelor’s degree in history. I have progressed from a Resourcer to my current role as a Business Director, and recruit to the full spectrum of roles across the Revenues and Benefits sector from Officer level to Heads of service.
I was named Consultant of the year in 2022, shortly before taking Maternity leave to have my first baby, after quite possibly the busiest period in my career. I returned to work in May 2022 and cannot thank the team and Morgan Hunt for their support in helping me make the seamless transition to life as a working Mum.
I live for holidays and try and cram in as many trips as possible with my little family, as well as days out with the girls. I enjoy Pilates and boxing to balance it all out.