Education Projects Coordinator

Essential

Desirable

Legal Status

· Appropriate DBS disclosure will be required prior to confirmation of appointment.

· Eligibility to work in the UK.

Education/ Qualifications

· Educated to degree standard or equivalent.

· Good IT skills.

· Professional qualifications relevant to the role.

Experience

· Recent experience of working with international students from diverse countries in a student services or other specialist advisory capacity.

· Experience of delivering high quality welfare support to students.

· Experience of maintaining and keeping accurate records.

· Experience of working with international students

Personal Qualities

· Warm, friendly, and approachable.

· Ability to build and manage relationships with peers, senior managers, academic stakeholders, parents, and students from a range of linguistic, ethnic and cultural backgrounds.

· Consistently displays a positive approach to the working environment.

· Displays empathy to student problems and issues.

· Commitment to working as part of a team.

· Able to work on own initiative.

· Displays a professional appearance at all times.

Skills/ Knowledge

· Excellent command of written and spoken English.

· Ability to communicate clearly and effectively.

· Knowledge/understanding of working in student services and ability to deliver excellent customer service.

· Ability to produce, update and summarise reports.

· Excellent attention to detail.

· Good team player.

· Flexibility and willingness to undertake and learn new tasks.

· Ability to be assertive and constructive when required.

· Understanding of international student needs.

· Ability to prioritise, meet deadlines and work under pressure with defined resources.

· Ability to work with clear systems and processes and produce the required management information accurately.

· Committed and responsible for promoting and safeguarding the welfare of children and young adults.

· An awareness of Safeguarding obligations within private education

· An interest in other nationalities and cultures.

· Knowledge of UKVI policies relating to international students.

· Understanding of working in student admissions or student services and proven delivery of good customer service skills in the production and analysis of data

· Use of Salesforce.com or other similar CRM systems or databases.

· Personal familiarity with the challenges of language learning and/or of living in a foreign country.

· Experience of good practice in a student service environment.