Credit Controller

Job description

Morgan Hunt require an Credit Controller for NHS based in Central London

Credit Controller

Pay Rate: £14ph PAYE £1.68 WTR = Total £15.68ph

Hours 37.5 9am to 5pm Mon to Fri

Location: Central London

Duration: 6 months on going contract

Scope of the role

• The candidate will part of a team of Credit Controllers providing a high quality and efficient credit control service to the Trust for International debt. Candidate will play a leading role in the collection of the Trust's International debt and will ensure that a low debt profile is maintained.
• The candidate must possess excellent communication and organisational skills and be able to work under pressure using his/her own initiative.
• The candidate is responsible for reporting the Trust International debt position, highlighting large or old debt with appropriate narrative and action plan.

Main Duties and Responsibilities

• To be responsible for the collection of all International debt to ensure that the Trust's income is maximised. To ensure that all debt managed is kept constantly under review and a low aged debt profile is maintained.
• To assist in the maintenance of the Trust's cash flow position by understanding the expected cash inflows and their timings.
• To maintain regular contact with your client portfolio, to expedite payment, resolve queries, and be the face of the organisation. This will require a high level of communication skills including diplomacy, negotiation and a highly professional business manner.
• To be responsible for maintaining regular contact with professionals of any shortfall in payment made by Private Medical Insurers and advise of any future deductions to be made from future advance payments to them and resolve queries.
• To deal with the more complex/sensitive debt. Establishing payment plans taking into account sensitivities and the cultural and economic background of the debtors.
• To be responsible for the regular submission of International debts to the Trust's Debt Collection Agents. To maintain full records of action taken, deal with queries and agree debtors' payment arrangements as required.
• To be responsible for identifying debts that are considered uncollectable and to regularly report to the Credit Control Manager debts that are potential write offs.
• To follow set procedures to achieve targets by regularly reviewing progress and resolving queries. Implementing short, medium and long-term strategies to resolve problems as necessary.
• To report performance against departmental and individual targets via KPIs (including DSO, reduction in bad debt provision and achievement of targets).

• To be aware of weekly, monthly and annual deadlines and to ensure these deadlines are achieved.

• To be responsible for generating statements and reminder letters for all debtors on pre-defined dates and ensuring they are checked and despatched according to laid down procedures. To be responsible for suppressing statements and reminder letters where necessary and ensuring the regular review of those suppressed.
• To be responsible for monitoring deposits on account, identify refunds for processing using the DOA reporting tool, ensuring the Trusts Deposit Returns Policy is adhered to, Anti-Money Laundering regulations are not breached and due diligence checks are made using the Trusts chosen Sanctions Agency. Escalate complex accounts to Senior Management.
• To be responsible for submitting invoices electronically to Private Medical Insurers and ensure they are successfully validated to ensure prompt payment by the insurer and improve cash flow.
• To ensure all billing is received from the International billing team and delivered to clients in a timely manner.
• To ensure accuracy of all requests for Credit Notes and Re-bills prior to authorisation by the Head of Finance & Information.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.