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Job description
Job Title: Housing Assistant
Salary: £32,000 - £35,000 per annum
Contract: Permanent, Full-time
Location: East London - Office based (5 days a week)
Responsibilities of Housing Assistant:
- Collaborate within a team to deliver quality housing services in line with Corporate Objectives and Team Plan.
- Provide routine administrative support, including managing post, photocopying, and stationery.
- Maintain correspondence register, ensuring timely follow-up on responses.
- Handle enquiries efficiently, relaying information from office systems to residents.
- Communicate with tenants, leaseholders, and associations, supporting monitoring activities and ensuring compliance with policies and procedures.
- Raise repairs accurately and in accordance with the agreed procedures.
Essential criteria for Housing Assistant:
- Understanding of Local Neighbourhood Housing Office roles.
- Strong communication skills for interactions with various stakeholders.
- Proficiency in IT, including Word, Excel, and ideally Orchard.
- Ability to multitask and accurately follow complex procedures.
- Previous experience in housing administration and customer service.
Experience:
- Administrative support experience within a housing environment.
- Proficiency in IT systems for recording organisational activities.
- Demonstrated commitment to providing customer-focused service.
If you believe you possess the skills, knowledge, and experience required for this role, please respond with your most updated CV.
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
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Contact
Naeem
Kothia
Consultant
Housing Recruitment Team
London
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