Housing Assistant

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Job description

Job Title: Housing Administrator
Salary: £23.48 per hour (Umbrella)
Contract: Full-time, Permanent
Location: East London - Office-based (5 days a week)

Responsibilities:
- Collaborate within a team to ensure the delivery of high-quality housing services aligned with Corporate Objectives and Team Plan.
- Provide comprehensive administrative support, including managing correspondence, overseeing repair requests, and promptly responding to tenant enquiries.
- Liaise with tenants, leaseholders, contractors, and other stakeholders to address housing-related issues and maintain positive relationships.
- Assist in monitoring and evaluating housing activities and services, contributing to data analysis and reporting.
- Support the implementation of improvement initiatives to enhance housing service delivery and ensure compliance with relevant regulations and policies.

Essential Criteria:
- Demonstrated understanding of the roles and responsibilities within a Local Neighbourhood Housing Office.
- Excellent communication skills, both written and verbal, to effectively interact with diverse stakeholders.
- Proficiency in IT, including the Microsoft Office suite (Word, Excel, Outlook).
- Strong organisational skills with the ability to manage multiple tasks and priorities.
- Previous experience in housing administration or a related field, with the ability to follow complex procedures accurately and efficiently.

Experience:
- Proven experience providing administrative support in a housing environment.
- Familiarity with IT systems for recording organisational activities.
- A track record of delivering customer-focused services professionally.

If you believe you have the skills and experience necessary for this role, please submit your CV for consideration.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.