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Job description
We currently have a great opportunity with an established Housing organisation for a Housing Services Advisor role on a temporary basis for up to 3 months full time. This is an office based role located in East London.
Job Title: Housing Services Advisor
Salary : Up to £26 per hour
Contract : Temporary role, Full-time
Location East London (OFFICE BASED - 5 days a week)
Responsibilities of Housing Services Advisor:
- To deliver a high level of Customer Service
- To deliver sound advice to tenants on all Housing issues
- To respond to all tenancy requests in a timely manner over the phone or in person.
- Dealing with repair requests
- Efficiently use IT systems.
Essential criteria of a Housing Services Advisor
- Excellent communication and organisational skills
- Ability to respond to all situations
- Maintain effective relationships with internal and external stakeholders
- Understand rent accounts
- Knowledge of online housing support systems
- Ability to prioritise
- Proficient with the Microsoft suite
Preferred
- Worked in a social housing background as Customer service officer, Housing assistant or as a repairs planner.
If you believe you are the right candidate for this role, then please reply back with your most updated CV.
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
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