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Income Collection Officer

£153.44 - £192.92 per day

Job description

Are you a Income Collection Officer looking for work in Southeast London?

Morgan Hunt's Public Sector and Government client based in Southeast London, is looking to recruit a Income Collection Officer to provide support throughout a busy period.

This assignment has been deemed inside of IR35.

As a Income Collection Officer, you will be responsible for managing the collection of service charges and other rental income, ensuring accuracy, timeliness, and compliance with relevant regulations.

Ideally, the successful candidate will have the ability to:

  • Calculate and issue service charge invoices to tenants in accordance with lease agreements and relevant regulations.
  • Review service charge budgets, expenditure, and reconciliations, ensuring accuracy and transparency in financial transactions.
  • Address inquiries and disputes related to service charge calculations, adjustments, and billing discrepancies.
  • Monitor rent payments and service charge arrears, taking proactive measures to minimise arrears and maximise income collection.
  • Contact tenants with outstanding balances to arrange payment plans and resolve outstanding debts in a timely manner.
  • Coordinate with legal and debt recovery services as necessary to escalate overdue accounts and initiate recovery proceedings.
  • Maintain accurate and up-to-date records of income collection, service charge payments, and arrears management activities.
  • Prepare regular financial reports and analysis on income performance, arrears levels, and collection trends for management review.
  • Communicate effectively with tenants regarding their financial obligations, payment options, and support services available.
  • Provide guidance and assistance to tenants experiencing financial difficulties, signposting to relevant resources and assistance programs.

If you're looking to work from home for a Public Sector and Government client based in Southeast London, and feel you meet the essential criteria outlined above to be a Income Collection Officer, please contact the team with an up-to-date CV.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

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Associate Consultant
Government Recruitment Team
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