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Morgan Hunt is currently assisting a Housing provider in the temporary recruitment of a Complaints Officer. This role involves supporting the development of policies and procedures, as well as overseeing the approach to delivering an enhanced customer experience through complaints and resolution processes. The incumbent will ensure continual learning and service improvement based on feedback from various sources.
Key Responsibilities:
Core Duties:
Qualifications and Experience:
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.