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Housing Officer (Domestic Abuse)

£22.27 - £28.41 per hour
Hybrid working

Job description

Are you a Housing Officer looking for work in West London?

Morgan Hunt's Public Sector and Government client based in West London is looking to recruit a Housing Officer to provide support for residents who have experienced domestic abuse.

This assignment has been deemed inside of IR35.

As a Housing Officer, you will play a crucial part in managing the pre-void and lettings function (checking in, and checking out process) promoting the Brent Housing Management brand and create the best experience to new and prospective customers.

Ideally, the successful candidate will have the ability to:

  • Work with residents who have suffered domestic abuse.
  • Provide a high level of customer service with emphasis on getting things right the first time, keeping promises and taking ownership for the customer demands and request.
  • Promote self-sufficiency in Council services while offering support to those that need extra help.
  • Be the primary contact for local stakeholders for individual casework.
  • Deliver a comprehensive lettings service which leaves customers feeling satisfied with Brent Housing Management from day one.
  • Carry out estate inspections and health and safety inspections to ensure statutory compliance and contract reviews.
  • Address anti-social behaviour (ASB), fly tipping, graffiti and abandoned vehicles.
  • Escalate crime related anti-social behaviour (ASB) to relevant council teams and agencies.
  • Deliver the premise of 'Every visit counts' by checking interests of other areas including rent collection, property services, community well-being and other areas of the council.
  • Attend and present at court cases and evictions; ensuring the council's interests are protected.

If you're looking to work from home for a Public Sector and Government client based in West London, and feel you meet the essential criteria outlined above to be a Housing Officer, please contact the team with an up-to-date CV.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

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Associate Consultant
Government Recruitment Team
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