Cleaning Operative

Job description

Job Title - Cleaning Operative

Location - Rodney, KT123LE

Job Purpose

The Cleaning Operative is responsible for the upkeep and cleanliness of all the site properties.

• To be responsible for providing high quality cleaning service with in property portfolio.
• To be part of a highly competent and engaged team, which delivers a broad range of cleaning services. Maximise the contribution of this team and others through collaborative working and training
• To identify risk to property and compliance and report back via correct channels and process.
• To deliver an effective and efficient Void management process.
• To attend relevant training to help you either; be complaint, improve own technical skills and or other appropriate training that the business recognises.
• To be an ambassador for us and have our customers/residents at the heart of all decision making.

Duties and Responsibilities

General:

• Maintain high quality housekeeping and cleaning service to meet the needs of the YMCA SPG Portfolio and its users, routinely inspecting all areas of work.
• Ensure health and safety and hygiene standards are met.
• Maintain and improve high standards of customer care.
• To report on any risks, damage or breaches of licence identified.
• Record any maintenance and H & S issues.
• Use in house systems in housekeeping for reporting procedures for stock management, voids, health and safety, risk assessments, COSHH, complaints, maintenance needs and reporting any incidents and security concerns.
• Ensure all legal requirements are adhered to.
• Be part of the team cleaning reception, front of the building, stairs, offices, restaurant, chapel, ground floor toilets, departure rooms, gym changing rooms , kitchens, pods and laundry duties
• Clean all floors (polished, tiles and carpet), skirting boards, window ledges, glass panels.
• Dust and polish surfaces and clean windows within reach.
• Clean all toilets and showers and changing rooms, including tissue, hand towels and soap.
• Clean and check out departure rooms and restock short stay rooms with tea, coffee, milk and clean towels.
• Empty all bins.
• Work with minimum disturbance to building users, placing safety notices or informing people if likely to be any danger (wet floors, trailing cables, hazardous cleaning materials, etc.).
• Staff the laundry and wash/dry bedding and catering laundry.
• Ensure to log into intranet to read site Policies, emails, team meeting minutes regularly.
• Ensure bed linen is changed in accordance with service standards
• Clean room carpets, shampooing as necessary
• Clearing out any rubbish; assisting with 'bagging-up' of personal belongings; 'deep clean' as necessary.
• Sweep and mop staircases daily.
• Get to know residents in work area, encouraging them to engage in the life and activities of the hostel as appropriate.
• Inform the Housekeeper, Reception staff and/or Housing Support Staff if there are any matters of concern with residents, or resident refuses access to room.
• To ensure self and team are maintaining high level of confidentiality whilst dealing with residents information
• Attend all relevant training and development programmes.
• Undertake all duties with regard to the Association's Equal Opportunities and Diversity Policy and other policies and procedures adopted by the Association.
• Work as a member of the team and provide support as required to colleagues; participate in team meetings and training provided; wear uniform/protective clothing and staff badge as supplied by the Association.
• To attend Housekeeping team meetings once a month.
• To attend regular 1 to 1 and appraisals as per company standards.
• Undertake other reasonable duties at the request of line managers.
• To be aware of confidentiality issues and not get into situations where you may receive information that cannot be passed on.
• Undertake all duties with regard to the Association's Equal Opportunities and Diversity Policy and other policies and procedures adopted by the Association.
• Respect the Christian ethos of the site and uphold its values.
• Work as a member of the team and provide support as required to colleagues; participate in team meetings and training provided; wear uniform/protective clothing and staff badge as supplied by the Association.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.