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Floating Support Worker

£13.50 - £17.00 per hour
Kingston upon Thames

Job description

Floating Support Worker

Location: Kingston Upon Thames

Pay Rate: £13.50 Per Hour or £17 Umbrella

Hours: 9:00-17:00 Monday to Friday

As a Floating Support Worker, you'll assist allocated clients to identify and work towards individual goals consistent with sustaining a tenancy in supported housing or privately rented accommodation.


Service Delivery:

  • To be responsible and accountable for delivering high quality support services for previously homeless people moving off the streets and vulnerably housed people in line with policies and procedures.
  • Work with allocated clients to assess their needs, and to secure appropriate accommodation.
  • Assist allocated clients to identify and work towards individual goals consistent with sustaining a tenancy in supported housing or privately rented accommodation.
  • Ensure that allocated clients have access to specialist services as required, utilizing both internal and external resources.

Casework Management:

  • To be responsible and accountable for providing advice, support, motivation, crisis intervention and future planning, appropriate to the expressed needs of service users with the aim of ensuring that every client goes on the live independently.
  • Undertake assessments and casework with clients seeking support or resettlement, ensuring an integrated approach to the support provision.
  • Participate in regular reviews of clients' cases, alongside partner agencies and other services.
  • Develop positive working relationships with clients to facilitate the best possible outcomes and to address issues of social isolation and exclusion.
  • Assist clients with finances, including welfare and housing benefits and grant claims, liaising with appropriate agencies where necessary.
  • Maintain a safe and appropriate physical environment for staff and service users, in conjunction with the Landlords and Health and Safety.

Experience Required:

  • Experience of working within the homelessness or social care sector
  • Knowledge of GDPR and data management
  • An understanding of and commitment to confidentiality and professional boundaries
  • The ability to work with clients who may display challenging behaviours
  • Solid IT skills with the ability to record and sound accurate records in a timely fashion on IT applications such as CHAIN and Inform.
  • Ability to write concise reports, client notes and external letters to a high standard of efficiency
  • Experience of conducting client assessments and interviews
  • Effective time and workload management

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

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